Hi @sgrewal 

Power BI Desktop has no login restrictions for external tenants. The only restriction is when it comes to sharing. Internal users are not allowed to share content directly from within the organization to external users, and there is no distinction between inside and outside the organization when logging into PBI Desktop or PBI Service. Unless your company's network security guidelines restrict the use of other domains.

I was able to log in to PBI Desktop using the two accounts in the screenshot, obviously they are not part of the same organization.

Best Regards,
Community Support Team _ Ailsa Tao

Hi @Karthikeyan_Jo 

I have tested it in W11 environment and it works fine with different user. Can you provide me with the detailed steps and screenshots? You can also download Fiddler to trace the log of error messages and determine the cause of the problem based on the log. 

Download Fiddler Web Debugging Tool for Free by Telerik

Best Regards,
Community Support Team _ Ailsa Tao

Hi  @ericmarshall ,

Given that it is still a preview feature, based on the error message you provided, Power BI is currently not supported at this time.

Community Support Team_Caitlyn

Hi @IzaLeo ,

For the time being, there is no feedback from other users who have encountered similar experiences as you. We have not been able to reproduce this problem, during our investigation we found that some solutions have been shared by users in the past, please check if they are helpful to you.

Solved: DataSource.Error Web.Contents failed to get data f... - Microsoft Fabric Community

Best regards.
Community Support Team_Caitlyn

Hi all,

Please check the image below to make sure that you are experiencing this issue and that it has been fixed.

Best regards,

Community Support Team_ Caitlyn

Hi all,

I wasn't able to reproduce the issue, but I believe it would be due to a different version of Power BI Service.
Can you provide detailed version information (you can find it in the top right corner of Power BI Service > "?" >About Power BI )

Also, it would be more helpful if you could provide some example gifs describing the issue. (Be careful not to include sensitive information)

We will get back to the product team as soon as this issue is confirmed.

Best regards.
Community Support Team_Caitlyn

Hi  @Nexter ,

Disableing the "Modern visual tooltips" is a possible work-around.

For more you may refer to :

Bug: Help Tooltip Not Displaying in Power BI Servi... - Microsoft Power BI Community

Best regards.
Community Support Team_Caitlyn

Hi @gbaudouin79 ,

I did a simple test but did not reproduce your problem.
Based on your description it seems that the problem only occurs with some users in the organization? Can you provide some similarities between these users for us to troubleshoot?

Best regards.
Community Support Team_ Caitlyn

Hi @sebadb9 ,

We've seen that you've submitted support tickets, and ticket engineers have more authority to handle these issues than we do. Sorry for the bad experience, but the best way to address this issue at this stage is delete your dataset/report in the service and publish a new one. It’s by design.we see that you are not very satisfied with this solution and the product will continue to be optimized.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution from ticket engineer.

Best Regards,
Community Support Team _ Caitlyn

Hi @danny_oneill ,

I wasn't able to reproduce the problem, would you mind providing a sample pbix file (not containing sensitive information)
As soon as it is acknowledged as an issue, we will send it back to the product team for a fix.

Best Regards,
Community Support Team _ Caitlyn

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

Best regards,

Community Support Team_yanjiang

Hi @brents ,

Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best Regards,
Community Support Team _ Caitlyn

Hi  @tamvu2402 ,

We have received feedback from other users about this issue. But unfortunately we are not able to reproduce it. This doesn't seem to be an issue that will occur for everyone. Would you mind providing a detailed version of Power BI Service?

I will keep investigating this issue and will give feedback here if there is any progress.

Best regards.
Community Support Team_Caitlyn

Hi @catiewilliams17 ,

Here's the latest version 2.116.843.0, please reinstall it and try again:

Download Microsoft Power BI Desktop from Official Microsoft Download Center

Best regards,

Community Support Team_yanjiang

Hi @PBI_enthusiast2 ,

Too large data model may be a reason for your scenario, maybe you can try to cut down you data size and try again.  Please make sure you have updated the Power BI Desktop to the latest version.

In addition, you can also take a look at following link who faced similar issue:

https://community.powerbi.com/t5/Desktop/Issue-with-Publishing-PBIX-File/m-p/68513

Community Support Team_Caitlyn

Hi all,

The product team have been aware of the issue and the engineers will do their best to resolve it.

“We are working on the fix. Meanwhile you can try disabling the Multimonitor DPI by setting
System / Environment variables / User vairables / Add 

PBI_PerMonitorDpiAware = 0

And then restart the Power BI Desktop.”

Power BI Desktop February 2023 DPI Scaling Problem - Page 2 - Microsoft Power BI Community

Best regards.
Community Support Team_ Caitlyn

Hi @tzubenigni 

I tested in my Dekstop and Service , it is normally in Service . What is your Desktop version ?

Best Regards,
Community Support Team _ Ailsa Tao

Hi  @dbruem ,

We have received feedback from other users that tooltips is not displayed on Power BI Service.
Can you provide detailed information about the version of Power BI Desktop and Power BI Service?
Also does this problem persist if accessed through app.powerbi.com?

Best regards.
Community Support Team_Caitlyn

Hi @dwelsh ,

From the official document can see, when you create a bookmark, the following elements are saved with the bookmark:

• The current page
• Filters
• Slicers, including slicer type (for example, dropdown or list) and slicer state
• Visual selection state (such as cross-highlight filters)
• Sort order
• Drill location
• Visibility of an object (by using the Selection pane)
• The focus or spotlight mode of any visible object 

It's not clearly described if the filter pane visiblity is included in the bookmark, but we can't assume it's a bug unless we can confirm it isn't included before but now included.

Best regards,

Community Support Team_yanjiang