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TSami

Datasets in Admin Monitoring workspace fail

Submitted on ‎05-31-2023 01:19 AM Submitted by on ‎05-31-2023 01:19 AM
Since the first day of opening up the Admin Monitoring workspace, the datasets included there have been failing. For the first day, the Feature Usage and Adoption has failed and after couple of successfull days, the Purview Hub has now also failed. Both have their scheduled refreshes stopped due to constant failures.   Since this workspace is totally out of my control even as Power BI Admin, I can't see anything that I could do to fix this. Can't even delete and get it recreated. Could this be somehow linked to the fact that we use admin accounts which need e.g. the Power BI Admin role to be activated? ... View more
Status: Investigating

Hi  @TSami ,

 

I don't really understand the description of the problem, are you able to provide some detailed screenshots to show the problem?
Also how long has this problem been occurring? Were your colleagues able to reproduce the problem?
What is the version information of your Power BI Service?

 

Best regards.
Community Support Team_Caitlyn

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7 Comments (7 New)
SMHolck

Ability to switch back to the old App experience (non-Multiple Audiences) and individual workspaces

Submitted on ‎09-01-2022 09:55 AM Submitted by Advocate IV on ‎09-01-2022 09:55 AM
I upgraded a workspace today to check out the new Multiple Audience experience.  This impacted EVERY workspace/app in my organization and there is no way to switch back!   Unfortunately, I see there are a lot of open bugs with this experience that may cause serious issues for app publishers within my tenant!   Can you please provide ability to switch back the organization away from the Preview? Can you provide ability to switch back individual workspaces? ... View more
Status: Investigating

Hi @SMHolck @mixieho ,

 

I will check with the internal team. Once I get a reply, will sync you here. Thanks for your understanding!

 

Best Regards,

Community Support Team _ Caiyun

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14 Comments (14 New)
jeanloz

Emissions Impact Dashboard Data Refresh Issue

Submitted on ‎07-12-2023 10:17 AM Submitted by on ‎07-12-2023 10:17 AM
I setup the Emissions Impact Dashboard app and it was working well until two days ago.   It's now throwing an error:  Data source errorExpression.Error: The column '<ccon>DateKey' of the table wasn't found.. DateKey. </ccon>. The exception was raised by the IDbCommand interface. Table: DimDate.   Any idea on what needs to be done to resolve this?  ... View more
Status: Delivered

Hi @jeanloz 

I am so glad to hear that your dataset can refresh normally . I will chang the status to Delivered .

 

Best Regards,
Community Support Team _ Ailsa Tao

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13 Comments (13 New)
karo

Custom branding logo is missing and no possibility to go back to Home when using Power BI App

Submitted on ‎03-20-2023 12:44 AM Submitted by Post Patron on ‎03-20-2023 12:44 AM
Hi,   Is it just me or after recent layout refreshment in Power BI Service the custom branding logo + Power BI (text with redirection to Home Page) is not visible anymore when opening Power BI Reports and Power BI Apps?    Moreover, the Power BI menu bar is not visible in Power BI Apps what means that there is no possibility to easily go back to Home Page 😞    Regards, Karo ... View more
Status: Investigating

Hi @karo 

Custom branding logo ? Can you explain it in detail ? 

Recently Service did an update, the navigation bar on the left side is all shrunk, only the icons are displayed, when you put the mouse on the relevant icon will display the corresponding introduction.

As for your mention of "the Power BI menu bar is not visible in Power BI Apps what means that there is no possibility to easily go back to Home Page ", I don't quite understand, there is a Go back button in the bottom left corner of the app, we can go back to the home page from the app through this. Maybe you can explain it in detail?

Ailsamsft_0-1679365393296.png

Best Regards,
Community Support Team _ Ailsa Tao

 

 

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18 Comments (18 New)
Sabari6202

Power bi desktop sign in error

Submitted on ‎07-07-2023 05:45 AM Submitted by on ‎07-07-2023 05:45 AM
Hi Team,   While signing into power bi desktop using our organizational account, we are facing the "we have encountered error while trying to signin, Missing Wamcampat_id_token in WAM case".   We are using the latest version of power bi desktop (June 2023).   Kindly help resolve the issue.   Thanks, Sabari ... View more
Status: Delivered

Kindly check the comments below,If in doubt, I'll reopen this thread.

Best regards.
Community Support Team_Caitlyn

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2 Comments (2 New)
Jaspertje

Manage Connections and Gateways in a strange language

Submitted on ‎12-11-2022 11:59 PM Submitted by on ‎12-11-2022 11:59 PM
When opening the "Manage Connection and Gateways page" on powerbi.com, the language seems to be hardcoded to a scandinavian language (Dannish, Swedish or Norway) while all the rest is still in english. My language setting is US, and that has not changed at all..       ... View more
Status: Accepted

Hi @Jaspertje 

It's a known issue , the ID is 354705929 . If there is any progress, I will come back to update .

 

Best Regards,
Community Support Team _ Ailsa Tao

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1 Comment (1 New)
Kzohaib823

Filter problem in Data View

Submitted on ‎08-13-2022 04:02 AM Submitted by on ‎08-13-2022 04:02 AM
Hi Team,   I am unable to filter the data in data view as the height of the filter is not auto adjustable to screen size or resolution, I guess       ... View more
Status: Delivered

Hi @Kzohaib823 

Regarding the function of the date filters in the data view, the current August version of Desktop has many problems and is not recommended for the time being . You can roll back to the July version and wait until the August version is stable before using it .

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
csk

Cannot update app (button greyed out)!

Submitted on ‎09-01-2022 03:09 AM Submitted by on ‎09-01-2022 03:09 AM
After updating to the new app builder, I can't update the app. The 'Update app' button is greyed out, no errors or anything - what is going on? ... View more
Status: Accepted

Currently it has been considered as a known issue which would be fixed in the early of September, so please stay tuned.

 

Best Regards,
Community Support Team _ Yingjie Li

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3 Comments (3 New)

Login-PowerBI Issues in PowerShell. Unable to find cloud name: GermanyCloud

Submitted on ‎10-23-2021 06:16 PM Submitted by Anonymous on ‎10-23-2021 06:16 PM
I've recently been experiencing an issue with connecting PowerShell to Power BI. I've tried using the following commands, but all of them are suddenly (worked prior to today) giving me the same error message about the "Germany Cloud".   Login-PowerBI Login-PowerBIServiceAccount Connect-PowerBIServiceAccount   I've run this on three separate computers, on two different networks. Each time with the same result. Does anyone have any insight as to why this might be happening?   Exact error message: Login-PowerBI : Unable to find cloud name: GermanyCloud At line:1 char:1 + Login-PowerBI + ~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [], NotSupportedException + FullyQualifiedErrorId : System.NotSupportedException   Thank you. ... View more
Status: Accepted
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6 Comments (6 New)
EugeniaBochko

Problem with Google data sources connection

Submitted on ‎11-18-2020 05:15 AM Submitted by Advocate II on ‎11-18-2020 05:15 AM
Hello! I have a big problem with data sources connection in PBI Desktop, especially WEB page from Google Spreadsheets. Today I come across with this problem with my existing data, I have been working for a year with these sheets and everything was OK: “The URL may be wrong or you might not have provided the right credentials to the server.” As usual I Publish to the web my online Google sheet) and then I get new Web data to PBI Desktop and nothing =(..I have an empty window. PBI displays: "We didn’t find any tables on this web page. No items selected for preview." http://prntscr.com/vlgucs  http://prntscr.com/vlguos Please let me know how to overcome this issue. ... View more
Status: New
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19 Comments (19 New)
SimonNoer

Analize in Excel Internal Error

Submitted on ‎01-21-2022 02:25 AM Submitted by on ‎01-21-2022 02:25 AM
I'm getting this error Internal error: An unexpected error occurred (file ' pfadalwrapper.cpp, line 986, function 'PFAdalWrapper::GetInstance'). Excel is 2016 64bit with MDOLAB.5 Every step from Troubleshoot connecting Excel to Power BI data has been tried     ... View more
Status: Investigating

Hi @SimonNoer 

 

May I know whether you have installed Analyze in Excel updates and open the workbook that generated by Power BI with it? There are some requirements and limitations on using Analyze in Excel, please check whether there is any item causing this issue firstly.

  • Analyzing Power BI data in Excel is supported for Microsoft Excel 2010 SP1 and later.
  • Excel PivotTables don't support drag-and-drop aggregation of numeric fields. Your dataset in Power BI must have pre-defined measures.
  • Analyzing Power BI data in Excel requires that the dataset be in a Power BI Premium workspace or that you have a Power BI Pro or Premium Per User (PPU) license.
  • You can connect to Power BI datasets in Excel if you have permission for the underlying dataset. You could have this permission in a few ways. You could have the Member role in the workspace containing the dataset, or have Build permission for a dataset in a workspace, or in an app that contains the dataset.
  • You can only analyze Power BI data in Excel on computers running Microsoft Windows.
  • Only Power BI datasets that use Import mode will preserve hierarchies in Analyze in Excel workbooks. Power BI datasets built on DirectQuery or composite models will not have their hierarchies retained when using Analyze in Excel.
  • You may see an error message if the data is larger than 2 GB. In that case, either reduce the amount of data, for example by applying filters, or use the XMLA endpoint. Learn more about the XMLA endpoint.
  • Guest users can't analyze Power BI data in Excel for datasets sent from (originating from) another tenant.
  • Analyzing Power BI data in Excel is a Power BI service feature. You can't analyze Power BI data in Excel from Power BI Report Server or Power BI Embedded

For more details, please refer to Connect Excel to Power BI datasets - Power BI | Microsoft Docs and Start in Power BI with Analyze in Excel - Power BI | Microsoft Docs.

 

Best Regards,

Community Support Team _ Caiyun

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12 Comments (12 New)
kandre123

sequence contains no matching element

Submitted on ‎02-25-2021 05:35 AM Submitted by Advocate I on ‎02-25-2021 05:35 AM
I refreshed my report which went fine, then i went into a workbook to input some masterdata then i got this "   "error sequence contains no matching element"   Nothing major has been changed. Only some numbers and text which is done on a daily basis.   Why is this happening? ... View more
Status: New
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9 Comments (9 New)
heloise

Support request not working

Submitted on ‎12-06-2022 03:19 AM Submitted by on ‎12-06-2022 03:19 AM
Hi there!   I've tried several times, on different browsers to create a support request, but it doesn't seem to be working: as you may see below, the "gravity" field (priority) doesn't show the possible choices.   The first time: it seemed to be working (I could choose A priority), I sent it and the chat greyed what I had sent and showed beneath an empty form to fill again (without telling me whether the request had been sent or not), and I haven't received an email telling me that I got a request pending. Since then, whenever I try to create a new request (even from scratch, using other problems) I cannot fill in the gravity field, soeven after filling in all the other fields, I get an error message saying the gravity field is empty.      ... View more
Status: Delivered

Hi @heloise 

You can refer to the following blog , hope it will help you !

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
jsogorb

Power bi Desktop 32 bit March 2023 crash

Submitted on ‎03-16-2023 03:19 PM Submitted by on ‎03-16-2023 03:19 PM
Since I uploaded from Power bi Desktop 32 bit February 2023 to March 2023 version the application crashes sudenly without error message. Power Query does not respond any more. ... View more
Status: Investigating

Hi @jsogorb ,

I cannot reproduce the problem so far. I sugget you try to uninstall and reinstall the latest version from the following website:

https://www.microsoft.com/en-us/download/details.aspx?id=58494

If it still not help, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

Best regards.
Community Support Team_ kalyj

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4 Comments (4 New)
FergusNorrie

Support for TLS 1.3

Submitted on ‎02-24-2023 12:40 AM Submitted by on ‎02-24-2023 12:40 AM
Power BI should support calling data from the web where the server only supports connections using TLS 1.3 ... View more
Status: Delivered

Hi @FergusNorrie 

You can vote the idea and comment there to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
5lasha

Theme colours are ignored in new Power BI apps screen preview

Submitted on ‎09-09-2022 04:55 AM Submitted by Microsoft on ‎09-09-2022 04:55 AM
Hello,  It appears when wanting to preview content for added artifacts in Audience wizard, theme colours are ignored. This causes confusion when wanting to see how an artificat will look before publishing and does not give confidence to the user that this new feature is working as intended.  Please can you investigate?  ... View more
Status: Investigating

Hi @5lasha ,

 

Are you referring to custom themes or will the new app experience break the original theme?
Are you able to provide a simple PBIX file (without sensitive information) so we can better resolve the issue for you?

 

Best Regards,
Community Support Team _ Caitlyn

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2 Comments (2 New)
frankyhc

Failed to publish app when managing audience

Submitted on ‎01-11-2023 07:36 PM Submitted by on ‎01-11-2023 07:36 PM
In this app, some large groups are added, within some group, there is some user's id already not exist(leave Company). Then if want to add any new member, it will always tell "Failed to publish app" because of that invalid user not able to pass validation.     ... View more
Status: Investigating

Hi @frankyhc 

You can delete this account and then add the new memmbers .

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
PBIandME

Data View: Filter Column Dropdown Function Equals is Not Working.

Submitted on ‎08-12-2022 04:05 PM Submitted by Advocate I on ‎08-12-2022 04:05 PM
So, after the August update this feature stoped working. I have attached pics below for better understanding.    When i try to use the date filter> equals to > the date of today or any other date it is returning empty table, but the table is not empty. Something changed after the update because I use this feature all the time with no problems.    Sorry in advance for bad screenshots, cant share all the data.  This is my first time posting.     What I get when i use = date   date filter equals returns empty What it should return ( if i use this method it works)  select the date manually returns the filtered information correctly   ... View more
Status: Accepted

Please try to update to the latest version of Power BI Dekstop to check this issue again(2.108.825.0😞

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Best Regards,
Community Support Team _ Yingjie Li

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4 Comments (4 New)

Able to access a report in the workspace but not in the App. "Sorry, we couldn't find that report"

Submitted on ‎04-12-2021 12:17 PM Submitted by Anonymous on ‎04-12-2021 12:17 PM
I have an app with multiple reports (each correspond to one month). After publishing the March 2021 report, and updating the App, I am getting the "Sorry, we couldn't find that report". Below it says "It may have been deleted or you may not have access to view it". Neither of the statements are true, since the report can be accessed in the workspace, and with me being an owner of the workspace.  I tried several things already: Removed the report from the app, updated the app, included again and updated the app once more. Outright republished the report over the existing one and updated the app. Deleted the report from the workspace, published again and then updated the app. Switched the workspace to different premium capacity. None of that worked. Any ideas? ... View more
Status: New
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9 Comments (9 New)
shiva_subbaa

IBM Netezza direct connectivity issue

Submitted on ‎12-16-2022 12:20 AM Submitted by on ‎12-16-2022 12:20 AM
Hi Team, We are unable to connect Direct Database erequest from Power BI to Netezza Database, request you to support on this on priority basis. Error: Details: "ODBC: ERROR [08S01] [Microsoft][Netezza] (1001) Communication link with server failed."   Regards Shivananda Subbanna BI Developer Landmark Group +971525188618 ... View more
Status: Accepted

Hi @shiva_subbaa 

It's a known issue . The ID is 344499541 . Engineers are actively working on this issue, I will come back to update if there is progress, please be patient .

 

Best Regards,
Community Support Team _ Ailsa Tao

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2 Comments (2 New)
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