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Status: Delivered

Hi  all,

 

 

Please Update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76.

The solution is provided,now this thread will be closed.

 

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi  all,

 

This issue has been fix,thanks for your feedback and patience.

 

Best regards.
Community Support Team_ Caitlyn

Status: Delivered

Hi @daniel-g ,

 

Thanks for your feedback and If you would like to suggest  feature improvements, you may  vote the idea and comment here  to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best Regards,
Community Support Team _ Caitlyn

Status: Delivered

This issue has been fixed. Please update Power BI Desktop to the latest version and re-export.

Status: Needs Info

Hi  @_MrsRetler 

You mentioned that you opened a "menu" using a button and a bookmark , what is the "menu" ? Can you explain your issue via screenshots or video ? In this case , we can reproduce your issue easier .

 

Best Regards,
Community Support Team _ Ailsa Tao

 

  • Dashboards
Status: Delivered

Hi all,

 

Please update Microsoft Edge WebView2 Runtime to the version 118.0.2088.76

You may go to 'Add or Remove Programs' then search for Webview and click on Modify. Then select the option to 'Repair' and it will update it to the latest version.

Version 118.0.2088.76 fixed it . Note that you will need admin rights to install the latest version.

 

vxiaoyanmsft_0-1698812622489.png

 

 

You may also try the following steps and check if this issue can be solved.

 

Please try the following steps and check if this issue can be solved.

  1. Launch Power BI Desktop
  2. Once it's running, open the Task Manager and expand Power BI Desktop:
    vxiaoyanmsft_0-1698812091683.png

     

     

  3. Right-click on the WebView2 GPU Process and select "Properties"
  4. Go to the "Details" tab and confirm the version number is >= 118.0.2088.76
    If this version is higher than 118.0.2088.76, please download and try the fixed version runtime for 117.0.2045.60 here: https://msedge.sf.dl.delivery.mp.microsoft.com/filestreamingservice/files/7c1ee55b-f219-4550-bdb7-08...
  5. Extract the cab file using a tool like 7-zip (https://www.7-zip.org/)
  6. Set the environment variable WebView2FixedVersionFolder to the file path. Ex:
    WebView2FixedVersionFolder
  7. C:\users\bwayne\Downloads\Microsoft.WebView2.FixedVersionRuntime.117.0.2045.60.x64
  8. Launch Power BI Desktop and confirm through the Task Manager that version 117 is being used.

Hope it helps!

 

Best regards.
Community Support Team_Caitlyn

 

 

Status: Needs Info

Hi  @SH2021 

Which visual did you use ? What is your Desktop version ? Can you explain your issue with more detail info ? Or you can provide your sample for refrence ?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Accepted

Update:

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Accepted

Update:

 

The PG team is still working on testing the fix and deploying.

-----------------------------------------------------------------------------------------------------------------

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Delivered

Hi all,

 

This issue has been fixed, please check and retry it. Thanks!

 

 

Best regards.
Community Support Team_Caitlyn

Status: Investigating

Hi  all,

 

Power BI released a new version on September 25th, please update to the latest version to see if the problem still exists.

 

Best regards.
Community Support Team_Caitlyn

Status: Investigating

Hi @jaykayelsemicol ,

I tried again and still can't reproduce the problem, also haven't found ICM reported internally. If the problem persists, I suggest you create a support ticket, it's free for pro user and a dedicated engineer will come to dig the problem for you.

 

Best regards,

Community Support Team_yanjiang

Status: Delivered

Hi @kaylastarr ,

Seems the issue was resolved, please try again in your side.

 

Best regards,

Community Support Team_yanjiang

Status: Investigating

Hi @jmuleros ,

 

I would like to know if this problem still exists? I don't see the PG team announcing this issue on the support page at the moment.

 

Best regards.
Community Support Team_Caitlyn

  • Dashboards
Status: Delivered

We got feedback from PG team:

 

“The original issue (blank page) has been fixed and the Print functionality always had problem as we don't control the layout of the page and many times browser behave weirdly. That is the reason we added it in public documentation, "There are browser settings you can use to adjust the printout, but even then you still may not get the result you want. Consider exporting to PDF first and printing the PDF instead.”

Status: Accepted

Currently it have been considered as a known issue which would be fixed in early of September, so please stay tuned.

 

Best Regards,
Community Support Team _ Yingjie Li

Status: Accepted

Hi all,

 

A new production Issue is added in Power BI Known Issue list.

Engineers are working on the fix, ETA will be updated once available.

 

Best regards.
Community Support Team_ Caitlyn

  • Dashboards
Status: Delivered

Hi,

 

Thanks for the feedback.

 

Best regards,
Community Support Team_ Scott Chang

Status: Delivered

Hi  all ,

 

This issue has been fixed, please check your report and retry it!

 

Best regards.
Community Support Team_Caitlyn

Status: Accepted

Hi,

There is a Service Outage/Degradation mentioned on the support page of the Power BI, so stay tuned:

vrobertqmsft_0-1645668599972.png

 

https://powerbi.microsoft.com/en-us/support/

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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