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Status: Accepted

Hi @EHA_SD ,

 

 

We checked internally and found this to be an acknowledged issue.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress. Thanks for your patience.

 

Best regards.
Community Support Team_Caitlyn

Status: Accepted
Status: Accepted

Hi @AREVALO,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, thanks for your patience. 

 

Best regards.
Community Support Team_ Caitlyn

  • Report Server
Status: Delivered
  • Report Server
Status: Delivered
Status: Accepted

Hi @InTheDark ,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

 

Status: Investigating
Status: Accepted
  • Report Server
Status: Accepted
Status: Delivered
Status: Delivered
  • Report Server
Status: Delivered
Status: Investigating
Status: Investigating

Hi @Omar_Osman ,

 

 

The issue about connecting to SQL Endpoint has been fixed, if your problem still exists,it may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

  • Report Server
Status: Needs Info
Status: Accepted

Existing ICM for similar issue(ICM 297756751). It should be a new known issue that dataflow refresh taking long times that usual to complete. Employee engages this issue as well.

Status: Investigating

Hi @gp10 ,

 

We've found feedback from other users who have had similar experiences to yours. Here are some suggestions from the PG team Please see if this mitigates your problem.

"Customer appears to be using Feb 2023 version of the gateway. Can you please ask the customer to upgrade gateway to the latest version and re-capture gateway logs? There were some changes in the token refresh implementation in Jan 2023, upgrading will assure we have the latest version being used. Also ensure only one version of the gateway is installed.

 

Customer should also consider removing all existing credentials to the dataflow and recreating them. Sometimes that can fix authentication problems in PBI service."

 

Best regards.
Community Support Team_ Caitlyn

  • Report Server
Status: Investigating

Hi @ybarsabal ,

 

I don't quite understand your problem,  It would be great to have a detailed picture to describe your problem. Since this is a public community, please be careful not to include sensitive information.

 

Best regards.
Community Support Team_Caitlyn

  • Report Server
Status: New
  • Report Server
Status: Accepted
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