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Sabari6202

Power bi desktop sign in error

Submitted on ‎07-07-2023 05:45 AM Submitted by on ‎07-07-2023 05:45 AM
Hi Team,   While signing into power bi desktop using our organizational account, we are facing the "we have encountered error while trying to signin, Missing Wamcampat_id_token in WAM case".   We are using the latest version of power bi desktop (June 2023).   Kindly help resolve the issue.   Thanks, Sabari ... View more
Status: Delivered

Kindly check the comments below,If in doubt, I'll reopen this thread.

Best regards.
Community Support Team_Caitlyn

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2 Comments (2 New)
patrick_s

Sorting bug in Power BI Service - different result than in desktop version

Submitted on ‎09-14-2022 03:01 AM Submitted by on ‎09-14-2022 03:01 AM
Hi all, discovered a bug in Power BI Service when the sort column is used on values in visuals. When sorting on values rows get multiplied. Screenshot from Power BI Service: Screenshot from Desktop Version: When sorting on a non values column in service, data is presented correctly again:   Would appreciate your support. Thank you   ... View more
Status: Investigating

Hi @patrick_s 

If delete the report and dataset in Service then republish from Desktop to Service, can it display normally in Service ? If there is still a problem after the above operation , please provide your sample and the version number of Desktop .

 

Best Regards,
Community Support Team _ Ailsa Tao

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9 Comments (9 New)
sgallo

Power BI Desktop freezes while working on it

Submitted on ‎01-21-2022 01:37 AM Submitted by Advocate II on ‎01-21-2022 01:37 AM
I have been working daily with power BI recently and it freezes at least 4 times a day. For freezing I mean that while dragging or changing some measures, it starts to load (the circular dots) but I can not do anything on it. If I try to close it from the task bar, then I can not press on "save" or "do not save". In other words I have to close it from the task manager and restart everything. This issue is quite frustrating as I might lose a lot of time trying to recover the work done and re-do it. I have the latest update of PowerBI Desktop. However, my laptop is not the most powerful as the processors is an "intel core i5". Could it be an hardware issue? Thanks ... View more
Status: Accepted

Hi,

Have you turned on the “Power BI Desktop infrastructure update preview feature” in the desktop setting?

If so, a similar issue has been reported internally, so stay tuned.

 

Problem description: When trying to launch Power Bi Desktop, it throws a frown error when the Power BI Desktop infrastructure update preview feature is enabled but if we disable this feature PBI Desktop launches as expected.

ICM: 279388210

 

As a temporary workaround, I suggest you to go to the setting to turn off the option “Enable infrastructure update preview feature” to make this issue disappear:

vrobertqmsft_0-1642990417334.png

 

I will update here once I get any information.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

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5 Comments (5 New)
dbruem

Gantt 2.2.3 Tooltips not appearing when report published

Submitted on ‎05-11-2023 09:05 AM Submitted by on ‎05-11-2023 09:05 AM
The tooltip does not appear when I hover on a GANTT line when the report is published.  It appears fine on the desktop.  The issue has been tested from multiple machines and browsers.  Does the GANT visual ever get updates?  The version number hasn't changed in years.   ... View more
Status: Investigating

Hi  @dbruem ,

 

We have received feedback from other users that tooltips is not displayed on Power BI Service.
Can you provide detailed information about the version of Power BI Desktop and Power BI Service?
Also does this problem persist if accessed through app.powerbi.com?

 

Best regards.
Community Support Team_Caitlyn

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3 Comments (3 New)
huic

All data from power platform dataflows in my workspace broken started 22 April 2021

Submitted on ‎04-21-2021 08:41 PM Submitted by on ‎04-21-2021 08:41 PM
All the data from power platform dataflows that works perfectly a day before, giving error: Expression.Error: The column 'entityName' of the table wasn't found. since 22 April 2021.   The same dataflows have been working perfectly fine since January 2021.   ... View more
Status: New
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40 Comments (40 New)
virajwannige92

Hidden fields and tables are visible in PBI workspace , but they are hidden in Desktop

Submitted on ‎09-29-2021 12:56 AM Submitted by on ‎09-29-2021 12:56 AM
Recently all the hiden fields and tables got visibble in all the datasets in PBI workpace. This was autoamtically happend today. And even I publish new model , the hiden fields & tables are visible with dataset at workspace. But in Desktop they are hidden. In Desktop : In Workspace :     ... View more
Status: Delivered
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17 Comments (17 New)
my62002316

Power BI failed to Load the main page after login

Submitted on ‎12-04-2019 07:54 PM Submitted by Advocate I on ‎12-04-2019 07:54 PM
Today I cannot login to power bi page. It says " Something went wrong. Please try again later.   Date and Time: 2019-12-05 03:46:45Z ActivityId: 2fd49895-9edc-4e36-995e-d9de01ed9bbb Go to support page "   Please HELP !! ... View more
Status: New
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38 Comments (38 New)
joncampf

Deleted Scorecard still sending failed refresh emails nonstop

Submitted on ‎08-09-2022 06:22 AM Submitted by on ‎08-09-2022 06:22 AM
Going on for a week straight now, I have been receiving "failed refresh" emails for every KPI that was a part of an unused and now-deleted scorecard. August 3 I started receiving the emails randomly even though the scorecard was still active but not refreshing for over a year. I deleted the scorecard, as it was no longer needed, in the hopes that it would stop the emails/KPIs refreshing. I have received refresh failed emails every day since then. Is there anything I can do to stop them or to ensure that the underlying data refresh object can stop?   ... View more
Status: Investigating

Still could not reproduce it in my side as far as my test, after I have deleted the scorecard from Metrics, have not received refresh failed e-mail during these days.

 

If this issue is urgent for you, suggest that you can create a support ticket and the end of the support page for further fast help, see:

Support | Microsoft Power BI

vyingjl_0-1660721742601.png

 

Best Regards,
Community Support Team _ Yingjie Li

 

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11 Comments (11 New)
v0v0

FAILED TO PUBLISH APP.

Submitted on ‎07-31-2022 06:24 PM Submitted by Advocate I on ‎07-31-2022 06:24 PM
Hello, I am trying to publish an app and am coming across this message:    Activity ID: af88ba02-93f0-4d30-b5e7-a4ed17fbb1ce Request ID: e4ac52df-05a0-e890-a644-7e04c5c775b3 Correlation ID: b5f32895-f62c-bd43-bafd-d681684092ce Time: Mon Aug 01 2022 11:23:05 GMT+1000 (Australian Eastern Standard Time) Service version: 13.0.18756.45 Client version: 2207.4.12439-train Cluster URI: https://wabi-us-east2-redirect.analysis.windows.net/   It doesnt exactly tell me what the problem is. Could someone please assist?  ... View more
Status: Accepted

There is the same issue here and you can find the expected fix date about it and potential workaround:

https://community.powerbi.com/t5/Issues/Issue-Can-not-publish-power-bi-app/idc-p/2668626

 

Best Regards,
Community Support Team _ Yingjie Li

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6 Comments (6 New)
Jheisler

Power BI is not loading.. Any Sharepoint with a link is not loading, nor is https://app.powerbi.com/

Submitted on ‎02-02-2022 07:29 AM Submitted by on ‎02-02-2022 07:29 AM
My entire organizaiton is seems to be getting the same disconntect, the error below at https://app.powerbi.com/.  And an error on sharepoint with any embeded powerbi apps.    ... View more
Status: Delivered

Issue is fixed.

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12 Comments (12 New)
ncbshiva

Power BI On-demand refresh and scheduled refresh not working

Submitted on ‎03-20-2019 03:05 AM Submitted by Advocate V on ‎03-20-2019 03:05 AM
Hi Team,   The Power BI on-demand and scheduled refreshes are not working after 8.00 AM CET time for North Europe users. Can you please check this issue and respond. ?   Regards SHIVA ... View more
Status: New
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48 Comments (48 New)
SuttonDart

PowerBI.com dataflows failing to update

Submitted on ‎06-14-2023 06:45 AM Submitted by on ‎06-14-2023 06:45 AM
Today we started are experiencing an issue with dataflows failing to refresh. I don't see anything on the board for outages. Is anybody else having issues?    Error: Data Source Error : DataSource.Error: Microsoft SQL: Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. DataSourceKind = <ccon>SQL</ccon> DataSourcePath = <ccon>reports-byod.database.windows.net;reports-byod-prod</ccon> Message = <ccon>Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.</ccon> ErrorCode = <ccon>-2146232060</ccon> Number = <ccon>-2</ccon> Class = <ccon>11</ccon>. RootActivityId = beb20500-a189-4f87-a258-fff804d7f689.Param1 = DataSource.Error: Microsoft SQL: Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. DataSourceKind = <ccon>SQL</ccon> DataSourcePath = <ccon>reports-XXXdatabase.windows.net;reports-XXX-prod</ccon> Message = <ccon>Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.</ccon> ErrorCode = <ccon>-2146232060</ccon> Number = <ccon>-2</ccon> Class = <ccon>11</ccon> Request ID: 695f2207-6dfd-3bb9-1079-0867472035b9. ... View more
Status: Accepted

Hi all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

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1 Comment (1 New)
sobhark

PowerBI Reports on Web Super slow to load

Submitted on ‎09-01-2022 02:38 AM Submitted by on ‎09-01-2022 02:38 AM
Lately I noticed that when viewing reports on browser, all reports takes forever if they even load at all. Please see attached image.   This happens from randomly, sometimes after a few hours the reports works well as normal But recently this issue has occred much more frequent and the period of the issue is longer. Today, the report failed to load for the entire day.   Anyone has encounted this issue. My data is on Singapore server.   Mac       ... View more
Status: Investigating

Hi @sobhark,

 

May I know what’s your data source and what’s the connection mode? What kind of capacity is your report workspace in? Is this issue happening on the reports in a specific workspace or randomly happening on all your reports?

Is your report data large? Is your report page containing too many visuals?

 

Best Regards,

Community Support Team _ Caiyun

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8 Comments (8 New)

Line chart automatically zooming in and changing font size when clicking or hovering mouse on it

Submitted on ‎11-23-2021 03:08 PM Submitted by Anonymous on ‎11-23-2021 03:08 PM
Hi there, My report was running without problem before yesterday 24/11/2021, but somehow, from yesterday, my report will zoom in and get bigger font size when clicking or hoving mouse on the line chart. please see below screen shot, first one is normal and expected one, but the second one is incorrect. thanks in advance.   Cheers   Screen shot-1 Screen shot-2   ... View more
Status: Accepted

Hi,

A similar issue has been reported internally, so stay tuned. ICM: 274100968

 

I will update here once I get any information.

 

Best Regards,

Community Support Team _Robert Qin

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5 Comments (5 New)
kiaklee

Error in Publishing Power BI report from PBI desktop to PBI web service after Sep-22 update

Submitted on ‎09-22-2022 03:40 AM Submitted by on ‎09-22-2022 03:40 AM
Hi all,   Does anyone experience issues in publishling Power BI report after the September-2022 update (Version: 2.109.782.0 64-bit (September 2022)) ?     The following message comes when publishing the report:   "Unable to write data to the transport connection: An existing connection was foribly closed by the remote host" I've searched online for solutions but could not figure it out.     My pbix file is 18.9MB   Thanks! ... View more
Status: Investigating

Hi @kiaklee 

You can try to go to Power BI service, Get Data-> Files to get pbix files, this has the same effect as publish from desktop. If you can get file successfully , there may be a problem with your Desktop, you can uninstall and reinstall the Desktop to see if it works .

 

Best Regards,
Community Support Team _ Ailsa Tao

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6 Comments (6 New)
smithjoe

App subscriptions are not listed in Notifications > Power BI subscriptions list

Submitted on ‎06-05-2023 04:58 PM Submitted by on ‎06-05-2023 04:58 PM
We distribute reports to our users via Apps, and do not allow direct access to the app's workspace. Since none of our users have workspace permissions, they are unable to see their app subscriptions in the Notifications\Power BI Subscriptions list. To view their subscriptions, they must open the subscribed report in the app, and access the Subscription pane to see if they are subscribed.  Please provide users with the ability to see their app subscriptions in the Notification > Power BI subscriptions list. ... View more
Status: Delivered

Hi  @smithjoe ,

 

If you would like to suggest  feature improvements, you may  vote the idea and comment here  to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best Regards,
Community Support Team _ Caitlyn

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3 Comments (3 New)
smithjoe

App Subscriptions list for users

Submitted on ‎06-05-2023 04:50 PM Submitted by on ‎06-05-2023 04:50 PM
Power BI users can create subscriptions in workspace apps and do not require permissions in the workspace. However, they are currently unable to see a list of these subscriptions anywhere in the service. Please update the Preferences -> "Power BI subscriptions" list view to display all subscriptions created by the user, regardless of their access rights. Alternatively, update the list view to display subscriptions created in an app by users who do not have access permissions to the workspace.   Background:  We are a premium capacity with Pro users, and each of our 13 premium workspaces contains hundreds of reporting artifacts (both Power BI dashboards and Paginated Reports). We distribute this content via Apps, and limit access to reporting content via audiences. We do not allow direct access to these workspaces. As a result, none of our users have workspace permissions, and are unable to see their app subscriptions in the Notifications\Power BI Subscriptions list. To view their subscriptions, they must open the subscribed report in the app, and access the Subscription pane to see if they are subscribed.  ... View more
Status: Delivered

Hi  @smithjoe ,

 

If you would like to suggest  feature improvements, you may  vote the idea and comment here  to improve this feature. It is a place for customers provide feedback about Microsoft Office products . What’s more, if a feedback is high voted there by other customers, it will be promising that Microsoft Product Team will take it into consideration when designing the next version in the future.

 

Best Regards,
Community Support Team _ Caitlyn

 

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1 Comment (1 New)
biadmin2

App report Menu greyed out

Submitted on ‎08-11-2022 06:30 AM Submitted by on ‎08-11-2022 06:30 AM
When we get to a subset of report menu it is greyed out.  This is on the online Power BI Service.  How do we correct this?     ... View more
Status: Delivered

Update:

Engineers have identified the root cause and a fix is expected to be deployed by end-of-day 08/20/2022

 

Best Regards,
Community Support Team _ Yingjie Li

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5 Comments (5 New)
K4bal

Internal error prevented loading the schema

Submitted on ‎12-16-2022 04:31 AM Submitted by on ‎12-16-2022 04:31 AM
Hi everyone!   Since this morning (or even earlier) we can't open reports in the Power BI service. We keep getting this error:   Internal error prevented loading the schema An internal error prevented loading the model schema associated with this report. Please try again later. If the issue persists, contact Power BI support. Please check the technical details for more information. If you contact support, please provide these details.Hide details Underlying ErrorException while parsing CSDL to create Conceptual Schema. Model ID=1519909 Activity ID8ce202a0-b44d-48b6-819d-b87444962581 Correlation ID293e6f5b-6658-e0c5-98ca-0d03655a11ac Request ID2c60e6d3-d470-45c6-9a44-e7a7a543951a TimeFri Dec 16 2022 11:42:42 GMT+0100 (Mitteleuropäische Normalzeit) Service version13.0.19635.59 Client version2212.1.11454-train Cluster URIhttps://wabi-west-europe-d-primary-redirect.analysis.windows.net/   Power BI desktop is working fine. I also published one of the reports in my personal workspace but the error message was the same.   I hope someone can help.   Many thanks!   Best ... View more
Status: Needs Info

Hi @K4bal 

Can you open your reports on Service normally now ? I have not seen a similar known issue so far . 

 

Best Regards,
Community Support Team _ Ailsa Tao

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14 Comments (14 New)
KCBH2021

Scheduled and Manual Refreshes are not working

Submitted on ‎10-20-2021 12:13 PM Submitted by on ‎10-20-2021 12:13 PM
I am not able to complete a manual refresh in any report. Clicking on the manual refresh triggers the window reporting that that refresh "Preparing to refresh" but nothing happens the date last refreshed stays the same. All of my scheduled refreshes on and off the gateway are experiencing the same thing, refesh will be at 2pm but its now 3 and no change to the last updated date. Subscription emails are being sent out but are heavily delayed. I checked the refresh summary in the last refresh was 12pm noon today, but I cannot find anything reporting outages with the service. I also tried to upload a small report( small to ensure this wasn't a issue with size of the reports) from desktop to refresh the data and it froze half way through the publishing.  ... View more
Status: Accepted
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11 Comments (11 New)
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