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Traffic light colors not displaying in published report

Since February 26, 2025, the traffic light colors in my published Power BI report are no longer displayed. The traffic lights appear black, whereas they show correctly in Power BI Desktop. These KPIs have remained unchanged for the past three years and were added via Tabular Editor 2 as 'Traffic Light - Single' status graphics.

 

It seems that the recent update to the Power BI Service Gateway (February 2025) may be affecting the display of the KPIs in the published report. I’m wondering if anyone else has experienced the same issue after this update, and if there is a solution.

For more details on the update, see: https://powerbi.microsoft.com/en-us/blog/on-premises-data-gateway-february-2025-release/

 

Thanks in advance for your help!

Status: Investigating

Hi @Marko1992 ,

 

Based on the above information, It's a reproducible issue. Due to the new reply policy, I would suggest opening a Support Ticket.

If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

Comments
F1-Checo
Regular Visitor
I have the same issue.
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @Marko1992 ,

 

Based on the above information, It's a reproducible issue. Due to the new reply policy, I would suggest opening a Support Ticket.

If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

DirkMolenaar
Regular Visitor
I have the same issue
jmabalhin
New Member
My organization is also having the same issue
SorenSparso
Advocate I
Same issue here - North Europe