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Status: Needs Info

Hi  @Ritaf1983 

Can you explain your issue in detail ? For example, which visual are you using ? Does the option "show as a table" simply disappear ? Do other visual have this problem? Are you using version 2.126.927.0 64-bit (February 2024)?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @QC ,

 

Thank you for your feedback, we would like to know more about this issue for the product team’s reference. Does this problem only occur in the latest version of Power BI Desktop? Were you able to use it normally in previous versions?

 

Best regards.
Community Support Team_Caitlyn

  • Custom Visuals
Status: Investigating

Hi @Alex_Koch ,

 

Can you provide detailed version information so we can reproduce the issue? If it is in PowerBI service, please tell us which browser is being used.

Any more details like custom visual type would be great.

Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

  • Custom Visuals
Status: Accepted

Hi @TiCordeiro 

This issue has been submitted to ICM , the ID is 343344031 . If there is any progress, I will come back to update .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Delivered

Kindly check the comments below,

  • Custom Visuals
Status: Investigating

Hi @Rdata 

I tested the scenario you described, but the pop-ups are displayed properly on my side. You can refer to the screenshot below.  My Desktop is also the latest version. What is the resolution your computer is set to?

Recording 2023-02-23 at 14.13.59.gif

Best Regards,
Community Support Team _ Ailsa Tao

  • Custom Visuals
Status: Delivered

Currently this issue about custom visual display seems to be fixed. Now it works fine in my side.Please check it again in Power BI Service.

 

Best Regards,
Community Support Team _ Yingjie Li

  • Custom Visuals
Status: Delivered

Hi all 

This issue will be fixed in next release . Please test after the version update, thank you for your cooperation!

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @kenyyhh ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

  • Custom Visuals
Status: Accepted

Hi,

According to my research, a similar issue has been reported internally, so stay tuned. ICM: 273085537

 

According to the latest update, the developer team has found the root cause of this issue. Here’s the temporary workaround for this issue:

 

Customers can be mitigated by using Power BI web, as that can load the required iframes.

 

I will update here once I get any information.

 

Best Regards,

Community Support Team _Robert Qin

Status: Accepted
Status: New
Status: Delivered

Currently this issue about custom visual display seems to be fixed. Now it works fine in my side.Please check it again in Power BI Service.

 

Best Regards,
Community Support Team _ Yingjie Li

 

Status: Investigating

Hi @Frankie_Vannini ,

 

Are you referring to the prompt that appeared when adding this visual?

vcaitlynmstf_0-1668759107733.png

 

 

Best Regards,
Community Support Team _ Caitlyn

 

Status: Investigating

Hi  @bruno_araujo ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi @Anonymous 

This issue has been fixed in the latest version of PBI Desktop 2.114.803.0 , please update to the latest PBI Desktop latest version and test your visual .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @prgerber69 ,

 

May I know whether your still have problem on it? Where did you add the visual from? Which visual did you try to add? Will you get same issue when you add other visual? To add a visual to your report, you need sign in with your organization account firstly. And when I try to add a visual from AppSource with latest version of Power BI Desktop(2.104.702.0 64-bit, April 2022), as you can see, it is added successfully.

vcazhengmsft_0-1651023972265.png

 

If you still have issue on it, please try these workaround firstly and let me know whether they are applicable to you. Thanks in advance!

1 Try the latest version of Power BI Desktop: Download Microsoft Power BI Desktop from Official Microsoft Download Center

2 Try to untick Power BI infrastructure update option in File> Options and Settings > Options > Preview features

3 Try to get the visual from Microsoft AppSource Website(Microsoft AppSource – destination for business apps) and then import it to your report

vcazhengmsft_1-1651023972266.png

 

Best Regards,

Community Support Team _ Caiyun

  • Custom Visuals
Status: New
  • Custom Visuals
Status: Needs Info

Hi @keaton 

What are the requirements you want to achieve and what should the final result look like? Can you describe to me in detail the steps you took?

 

Best Regards,

Community Support Team _ Ailsa Tao

Status: Delivered
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