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Status: Investigating

Hi  @bruno_araujo ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Status: Delivered

Hi  @Diescar 

The problem is being fixed, please be patient!

 

Best Regards,
Community Support Team _ Ailsa Tao

  • Custom Visuals
Status: Accepted

Hi,

According to my research, a similar issue has been reported internally, so stay tuned. ICM: 273085537

 

According to the latest update, the developer team has found the root cause of this issue. Here’s the temporary workaround for this issue:

 

Customers can be mitigated by using Power BI web, as that can load the required iframes.

 

I will update here once I get any information.

 

Best Regards,

Community Support Team _Robert Qin

Status: Investigating

Hi @Frankie_Vannini ,

 

Are you referring to the prompt that appeared when adding this visual?

vcaitlynmstf_0-1668759107733.png

 

 

Best Regards,
Community Support Team _ Caitlyn

 

Status: Accepted
Status: Delivered

Hi @Anonymous 

This issue has been fixed in the latest version of PBI Desktop 2.114.803.0 , please update to the latest PBI Desktop latest version and test your visual .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @nsancho ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Status: Investigating

Hi @MCz87 ,

 


Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

Status: New
Status: Delivered

Currently this issue about custom visual display seems to be fixed. Now it works fine in my side.Please check it again in Power BI Service.

 

Best Regards,
Community Support Team _ Yingjie Li

 

Status: Investigating

Hi @prgerber69 ,

 

May I know whether your still have problem on it? Where did you add the visual from? Which visual did you try to add? Will you get same issue when you add other visual? To add a visual to your report, you need sign in with your organization account firstly. And when I try to add a visual from AppSource with latest version of Power BI Desktop(2.104.702.0 64-bit, April 2022), as you can see, it is added successfully.

vcazhengmsft_0-1651023972265.png

 

If you still have issue on it, please try these workaround firstly and let me know whether they are applicable to you. Thanks in advance!

1 Try the latest version of Power BI Desktop: Download Microsoft Power BI Desktop from Official Microsoft Download Center

2 Try to untick Power BI infrastructure update option in File> Options and Settings > Options > Preview features

3 Try to get the visual from Microsoft AppSource Website(Microsoft AppSource – destination for business apps) and then import it to your report

vcazhengmsft_1-1651023972266.png

 

Best Regards,

Community Support Team _ Caiyun

  • Custom Visuals
Status: Investigating

Could not reproduce it in my side as far as my test. Test Power BI version: August 2022

When I have create a report with visuals and filter, it can be exported to PDF after filtering both in Power BI Dekstop and Power BI Service.

vyingjl_0-1661238971032.pngvyingjl_1-1661238991939.png

 

Whether consider provide some screenshots or .gif which could reproduce it about this issue.

 

Best Regards,
Community Support Team _ Yingjie Li

 

 

  • Custom Visuals
Status: Delivered
Status: Needs Info

Hi @keaton 

What are the requirements you want to achieve and what should the final result look like? Can you describe to me in detail the steps you took?

 

Best Regards,

Community Support Team _ Ailsa Tao

Status: Accepted

A fix is expected to be deployed by end-of-day 04/24/2022.

 

Best Regards,
Community Support Team _ Yingjie Li

Status: New
  • Custom Visuals
Status: New
Status: Needs Info

Hi @Tiemen 

Can you refresh it in Power BI Desktop ?If you add a new Power Automate visual, will it refresh properly?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: New
  • Custom Visuals
Status: Investigating

Hi,

What do you mean by “do a heatmap”, do you mean the custom visual?

 

If so, I suggest you to go to the custom visual community to open a new case for the help of experts in custom visual users and developers:

https://community.powerbi.com/t5/Custom-Visuals-Development/bd-p/CustomVisualsDevelopmentDiscussion

 

I also suggest you to make sure you have updated to the latest version of the Power BI desktop.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

  • Custom Visuals
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