Recently we are continously facing this issue: Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.   {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}}   I have changed timeout time in data gateway config file and reduced the data load but they all do not work.   Anyone has suggestions, please?     ... View more

I noticed when I published a report with an on-premise data source (SAP BW) along with cloud data sources (Sharepoint), the Apply button is greyed out in the gateway connection settings:   Again, this is only applicable to newly published datasets. For the existing ones, there are no errors, and I can refresh successfully. Like this one, it has actually the same setup, just published in a different workspace some time ago: I just experienced this yesterday.  Any of you are experiencing it now? Appreciate the responses! EDITED--   Check out the comments for the workaround   Microsoft has also posted the issue on the Power BI Support page. Expect the fix to be on 24th of January   ... View more

Gateways are running, on, and all test connection work but reports cannot be updated since on-premises data gateway's service account failed to impersonate the user ... View more

Can't load the Manage Gateways page.   Dataflows are not refreshing with this error:   Error: An authentication problem is preventing the dataflow from being refreshed. Please have the owner of the dataflow sign out of Power BI and sign back in and try again. Request ID: c6da6c2f-dfa6-51d1-1b06-18da8b1d919e Activity ID: ba8a8bc2-dcc7-419f-8642-e63e89c4c98d   Cleared cache and logged in and out.  Can't open dataflows to edit them.   ... View more

Hello,   After publishing a report, I try to set up a refresh schedule, and I receive the error below:   "Failed to load data sources. Please try again later."   I am using an on-premises gateway (personal mode).   Here are the error details:   Activity ID: fbaa47fb-bed3-497f-9c5f-629630eede0d Request ID: 71d6f731-dd38-fe2d-a671-354ffcd184a5 Correlation ID: 4697d43e-0e08-aff6-d80d-3045ed369aaa Status code: 500 Time: Mon Aug 01 2022 09:00:57 GMT-0400 (Eastern Daylight Time) Service version: 13.0.18756.45 Client version: 2207.4.12439-train Cluster URI: https://wabi-us-east-a-primary-redirect.analysis.windows.net/ ... View more

Hello, The datasets in the new Admin monitoring workspace wont refresh anymore. Also it is not possible as an Power BI admin to get an Admin role for this workspace. So i can't check te dataset settings. Error details: Data source error: {"error":{"code":"ModelRefresh_ShortMessage_ProcessingError","pbi.error":{"code":"ModelRefresh_ShortMessage_ProcessingError","parameters":{},"details":[{"code":"Message","detail":{"type":1,"value":"The credentials provided for the AdminInsights source are invalid. (Source at AdminInsights.)"}}],"exceptionCulprit":1}}} Cluster URI: WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net Activity ID: 706ff8a3-0141-46d3-870f-5ac5c38258b7 Request ID: aaee75b8-262c-4e9e-87a6-158967a5a2d5 Time: 2023-05-28 09:42:21Z ... View more

I have a number of PBI dashboards each using Azure analysis server cubes and up until today they all ran fine. Today, I try to open them and I get the following error message "Windows authentication isn't supported in DirectQuery mode for this data source". I don't use a DirectQuery for my dashboards, and a colleague has been able to open one of them without problem.   My PBI Desktop version seems to have been updated to Dec 2020, whereas my colleague is still using Nov 2020 so I suspect there is some problem with Dec 2020.   It's very frustrating and I don't seem to be able to find a way to revert back to the Nov 2020 version. ... View more

Hello Guys,   I'm facing a huge problem about refreshing my dashboards on the app.powerbi. The gateway system is not working well and he is showing the follow screen:   Data source error{"error":{"code":"DM_GWPipeline_Gateway_InvalidConnectionCredentials","pbi.error":{"code":"DM_GWPipeline_Gateway_InvalidConnectionCredentials","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The credentials provided for the MySql source are invalid. (Source at {myip};{mydataset}.)"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.CredentialError.DataSourceKind","detail":{"type":1,"value":"MySql"}},{"code":"Microsoft.Data.Mashup.CredentialError.DataSourcePath","detail":{"type":1,"value":"{myip};{mydataset}"}},{"code":"Microsoft.Data.Mashup.CredentialError.Reason","detail":{"type":1,"value":"AccessUnauthorized"}},{"code":"Microsoft.Data.Mashup.MashupSecurityException.DataSources","detail":{"type":1,"value":"[{\"kind\":\"MySql\",\"path\":\"{myip};{mydataset}\"}]"}},{"code":"Microsoft.Data.Mashup.MashupSecurityException.Reason","detail":{"type":1,"value":"AccessUnauthorized"}}],"exceptionCulprit":1}}} Table: {mytable}. Cluster URIWABI-BRAZIL-SOUTH-B-PRIMARY-redirect.analysis.windows.net Activity IDaa5db203-4ab4-4d01-babb-797232d210f6 Request IDe4df98e9-9a18-fe52-ad70-fa6cb2b4f567 Time2020-03-23 13:33:21Z   Which is wierd because I can refresh on my power BI desktop with no problem.     ... View more