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Hi @rahulshevde ,
Thanks for your sharing about checking WebView2 issue in Power BI Desktop, it would help others who may have the same issue on the commnunity.
If anyone wants to help on this issue, you can contact the above e-mail or reply to this post.
Best Regards,
Community Support Team _ Caitlyn
Currently it have been considered as a known issue which would be fixed in early of September, so please stay tuned.
Best Regards,
Community Support Team _ Yingjie Li
Hi All,
According to my research, a similar issue has been reported internally, so stay tuned. ICM: 279388210
In the latest update of this ICM, the engineers have found the issue is related to the WebView2 browser crashing and are working to find the root cause of this issue.
I will update here once I get any information.
But if you want to get a solution for this kind of desktop problem based on your specific situation as soon as possible, I suggest you to open a support ticket to get the direct help from the technical support team of Microsoft.
https://powerbi.microsoft.com/en-us/support/
Thank you very much!
Best Regards,
Community Support Team _Robert Qin
Hi,
There is a Service Outage/Degradation mentioned on the support page of the Power BI, so stay tuned:
https://powerbi.microsoft.com/en-us/support/
I will update here once I get any information.
Thank you very much!
Best Regards,
Community Support Team _Robert Qin
Hi @cperuski
It’s a known issue . The engineers are actively working on this issue and I will come back with an update if there is any progress.
Best Regards,
Community Support Team _ Ailsa Tao
Hi all,
A new production Issue is added in Power BI Known Issue list.
Engineers are working on the fix, ETA will be updated once available.
Best regards.
Community Support Team_ Caitlyn
Hi @Anonymous ,
This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No:360537118 . Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.
Best regards.
Community Support Team_ Caitlyn
Hi all,
We found similar cases reported by other colleagues internally. They have reported the issue and submitted it to the internal icm platform, No: 346379883.
Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.
Tested workaround : In Power BI Service edit mode untoggle title and retoggle title and save the report then we can pin the tile to dashboard.
Best regards.
Community Support Team_ Caitlyn
Update:
There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.
Best regards.
Community Support Team_Caitlyn
Hi @rahulshevde ,
Sorry, but we couldn’t provide any support outside this post. There are several existing ICM(292502976, 294087216) related to WebView2 crash, and product group is investigating on such issue. Will follow up them and sync here once there is update. In addition, please make sure you are using latest version of Power BI Desktop and try different versions of WebView2 at the same time. Thanks in advance!
Best Regards,
Community Support Team _ Caiyun