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None of reports are loading

Hi All,


None of Power BI reports are loading, it just shows blank page for all users.     Power BI Service status page shows all green though.


Anyone else facing this issue today?  Its a hue impact to our businesss users as they are not able to get their daily reports.     Is there anyway to escalate this issue to Power BI support team, so it gets required attention.


For last one month the service has not been stable, either issue with scheduled refresh/report loading.etc.,

Status: Accepted
Frequent Visitor

I'm experimenting the same Issue here (Spain). Can not view reports, refresh data or upload new reports from Desktop. Error 500, something wrong with their servers.

Regular Visitor

Same issue in South Africa, using the North Europe (Ireland) data centre... Some business critical processes are severely affected.

Regular Visitor

Same issue here (Netherlands) since this morning. Second time in two weeks. Microsoft should really improve their communication regarding these issues. The support page still shows everything is working correctly.

New Member

Error view reports from Spain too:

Ha habido un error
No se puede cargar el modelo
Vuelva a intentarlo más tarde o póngase en contacto con el soporte técnico. Proporcione estos detalles si se pone en contacto con ellos.
Identificador de actividadc59c663a-5b69-4829-9263-ad8798cf6929
Identificador de la solicitud39a7c280-ee37-5759-bf4b-bda7a3eb3847
Id. de correlación26109cfd-ec1c-d820-5108-e95aa81c3661
HoraWed Jun 19 2019 09:21:52 GMT+0200 (hora de verano de Europa central)
Regular Visitor

Same problem in France ...

I guess it will be the classical wait & see how it evolves. A quick answer by microsoft (meaning under 2 hours since the probleme started), would be nice Smiley Wink

Regular Visitor

My report from latest Power BI Desktop (version - 2.70.5494.761 64-bit, Jun release) are not uploading at all. My May release installation (version 2.69.5467.2151 64-bit, May)  was working all fine until I upgraded to June release this morning.

@PowerBI, Please fix this asap. Thx

Regular Visitor

Same issue in Swizerland, Spain, Russia, France, Malta, UK, UAE, India, Malaysia, Indonesia, New Zeeland, Australia,  South Africa and many other regions of our global company, using the North Europe (Ireland) data centre. Some business critical processes are severely affected. It would be better if the service status corresponds to the real situation.

New Member

same issue in Norway as well

Regular Visitor

Hi, I have the same problem. 
Can't upload my Report, im in México. 


PBI Error.jpg

Community Support

 Hi all, 


The same issue has been reported internally: CRI 128176204. The issue should be fixed now. Please test again to see if the issue still occurs. 


Best Regards,
Qiuyun Yu