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Fjcgomes

Dataflow Refresh - Internal Error

Submitted by Advocate I on ‎05-11-2021 02:37 AM

Hello,

Since last friday i'm with some issues in refresh my datasets. Most of the the refreshes that we try returns an internal error:

 

 

Error: Internal error Request ID: ad8067f3-103b-4cde-a815-9869e2a3f98c Activity ID: 00000000-0000-0000-0000-000000000000

 

 

 

My dataflows are connected to Google BigQuery, with Powerbi Connector,  and this never happened in the past. 
the error always happens at different refresh times, different entities,  and happens on all the Dataflows we have on the server on the various PRO accounts.
Do you have any idea of what is happening for this error

 

Status: New
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73 Comments (73 New)
Comments
michaelsh
Kudo Kingpin
Kudo Kingpin
‎05-13-2021 01:08 AM

@v-lili6-msft 

I've created a ticket two days ago, the support tried to help but they can't

Many projects stopped refreshing entirely.

We cannot work like this or trust Dataflows if this continues.

You need to escalate this quicky please!

mike_honey
Memorable Member
Memorable Member
‎05-13-2021 03:22 AM

Many recent failures for me - dataflow and source data structure are both unchanged for months. 

 

3 failed in a row yesterday morning (PST), then 4 ran ok in the afternoon. Prior days average 1-2 fails per day. 

 

Data source is Common Data Store, so a fellow Azure service running in the Microsoft stack.  Minimal logic in the queries, data volume is under 2000 rows. West US tenant.

 

 

millwardt
Helper I
Helper I
‎05-13-2021 03:56 AM

Experiencing the same issue here with Dataflows that connect to Sharepoint Online sources.  If they do eventually refresh without erroring they seem to take several times longer than prior to 11th May

michaelsh
Kudo Kingpin
Kudo Kingpin
‎05-13-2021 06:09 AM

Same here with SQL connection

fabiosamji
Regular Visitor
‎05-13-2021 06:40 AM

Hi, 

Our case is exactly the same. Since 11/05 dataflow is failing most of times.

 

Error: Internal error Request ID: e3afd55d-b11c-6424-9f6e-80170abf0ed0 Activity ID: 00000000-0000-0000-0000-000000000000

Anonymous
Not applicable
‎05-13-2021 07:26 AM

One more productive day trying to refresh the dataflows. That is a disaster.

ksfx77
Helper I
Helper I
‎05-13-2021 10:57 AM

Same. Past two days.  Always failing at different points.  How can they claim that the service is working!

gescobarmaya
Frequent Visitor
‎05-13-2021 01:06 PM

SAME HERE.  More than a week with this kind of issues.

 

1. Error: Internal error Request ID: XXXXXXXX-xxxx-xxxx-xxxx-xxxxxxxxxx Activity ID: 00000000-0000-0000-0000-000000000000

 

And 

 

2. Error: We encountered an error while performing the refresh. Please try again. If the issue persists contact Support.

 

 

Anonymous
Not applicable
‎05-14-2021 12:41 AM

Based in UK - having same issues here with multiple data flows over last week. Dataflows are connecting to Azure database, and have been failing most days, but sometimes manually refreshes if lucky.  Getting differing error messages :

'The last refresh attempt failed because of an internal service error. This is usually a transient issue...'

OR 

Error: Internal error Request ID: 3878f2c0-4f13-483d-9a0b-e136a3053956 Activity ID: 00000000-0000-0000-0000-000000000000
Anonymous
Not applicable
‎05-14-2021 01:00 AM

The Dataflow continue unstable but, for the first time in 5 days, it was updated and dashboards could be updated aswell. I think we were lucky.

 

After speaking with support they said that this should be solved before the end of this week. It is highly recommended to open a support ticket.

 

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