Surveymonkey report not refreshing

[RSAmado]

Hello,

I've created a dashboard that is linked to a Surveymonkey. 

The report is now in the webserver but I cannot create and schedlued refresh and the data is not updating when there is a new answer in SurveyMonkey website. 

Any idea on how to fix and have automatic update in the Report Server version?

Both version (desktop and Report Server) are from May 2021.

[v-yingjl]

Hi @RSAmado ,

About connecting to Surveymonkey in Power BI Desktop, refer thie viedo:

https://help.surveymonkey.com/articles/en_US/kb/Microsoft-Power-BI-Integration 

When publishing the report to Power BI Service and creating dashboards, to refresh the report automatically, please make sure you have configured scheduled refresh for it if it needs a gateway, refer:

https://docs.microsoft.com/en-us/power-bi/connect-data/refresh-scheduled-refresh 

In addition, you can consider using the third-party connector and set refresh for it:

https://www.cdata.com/kb/tech/surveymonkey-powerbi-gateway.rst 

Best Regards,
Community Support Team _ Yingjie Li