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Repeated Prompts to Sign In

For the last two days, I'm repeatedly presented with the following message in Power BI desktop asking me to sign in, even though I am already signed in. I am signed in to Power BI desktop to a "Work or School account" that is different to own my organisational account. As I'm a consultant I often work in multiple accounts per day and am rarely logged into my own organisational account.

Adescrit_0-1688462806876.png

 

If I click on "Work or school account" (the bottom option), and then sign into an account, I will be signed into Power BI Desktop but the message prompting me to sign in will re-appear.

If I click on the "X" to close the message, it will re-appear. If I do this 7 or 8 times the message prompting me to sign in will finally disappear. However when I move to a new Power BI Desktop window (a different pbix file) the issue will repeat. I'm prompted to sign in, even though I already am signed in, and I need to click on the "X" 7 or 8 times.

 

My colleagues have reported experiencing a similar issue / bug.

 

Status: Accepted

Hi  all,

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Needs Info

Hi @Adescrit ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

apmulhearn
Helper III

@v-xiaoyan-msftI am having similar issues (just started this week after 5 years with no problems). I am unable to make changes to my file in the desktop application.

This is the issue from the Power Query Editor:

Feedback Type:
Frown (Error)

Timestamp:
2023-07-08T00:21:24.5060391Z

Local Time:
2023-07-07T20:21:24.5060391-04:00

Session ID:
2dc43da5-f473-4077-b08e-e5dfffabd223

Release:
June 2023

Product Version:
2.118.1063.0 (23.06) (x64)

Stack Trace:
Microsoft.Mashup.Host.Document.SerializedException
at Microsoft.Mashup.Evaluator.EvaluationHost.OnException(IEngineHost engineHost, IMessageChannel channel, ExceptionMessage message)
at Microsoft.Mashup.Evaluator.MessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.ChannelMessenger.ChannelMessageHandlers.TryDispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.MessageHandlers.Dispatch(IMessageChannel channel, Message message)
at Microsoft.Mashup.Evaluator.Interface.IMessageChannelExtensions.WaitFor[T](IMessageChannel channel)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.WaitFor(Func`1 condition, Boolean disposing)
at Microsoft.Mashup.Evaluator.RemotePreviewValueSource.PreviewValueSource.get_TableSource()
at Microsoft.Mashup.Evaluator.Interface.TracingPreviewValueSource.get_TableSource()
at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult2`1 result, Func`1 getStaleSince, Func`1 getSampled)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.118.1063.0","ModuleName":"","Component":"Microsoft.Mashup.Evaluator.EvaluationHost","Error":"Microsoft.Mashup.Host.Document.SerializedException - Microsoft.Mashup.Host.Document.Evaluation.ErrorEvaluationResult","MethodDef":"OnException","ErrorOffset":"","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22621.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
72.2 GB

Private Memory:
1.44 GB

Peak Working Set:
1.66 GB

IE Version:
11.1.22621.0

User ID:
b307ee03-6295-4d9b-92bf-2087fa285f84

Workbook Package Info:
1* - en-US, Query Groups: 1, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_horizontalFusion
PBI_angularRls
PBI_setLabelOnExportPdf
PBI_newCard

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_onObject
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_gitIntegration

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Rafal_Duzowski
Frequent Visitor

Same for me - must sign in twice when opening a file in PBI Desktop.

 

First sign in

Rafal_Duzowski_0-1689053362932.png

 

 

Second Sign in - note the user already signed in

Rafal_Duzowski_1-1689053167297.png

 

Rafal_Duzowski_2-1689053181176.png

 

Clicking File prompts even more requests to sign in

Rafal_Duzowski_0-1689050959953.png

 

 

Release:
June 2023
 
Product Version:
2.118.1063.0 (23.06) (x64)
 
OS Version:
Microsoft Windows NT 10.0.14393.0 (x64 en-US)
 
CLR Version:
4.8 or later [Release Number = 528049]
 
IE Version:
11.4350.14393.0
 
Rafal_Duzowski
Frequent Visitor

Same for me (Version: 2.118.1063.0 64-bit (June 2023) )

Need to sign in twice while opening the file in PBI Desktop. 

Rafal_Duzowski_0-1689054543787.png

 

Using File -> Save As requires 5 sign ins attempts.




Adescrit
Impactful Individual

@v-xiaoyan-msft 

This is my Power BI version

Version: 2.118.1063.0 64-bit (June 2023)

Arti123
Frequent Visitor

Hi, I am also getting login prompts when I open power bi desktop in citrix. This is after the new June version was installed last week. It is so annoying. Every report I open, I get asked to login. any advice from Microsoft would be helpful here. I have tried ticking the enable default browser in Security options but the issue still exists. thanks

GWerling
Advocate I

@Adescrit @v-xiaoyan-msft 

This sounds like similar type issue I have been experiencing and have reported:  May 2023, June 2023, and now July 2023 prompts sig... - Microsoft Fabric Community

Adescrit
Impactful Individual

Hello @v-xiaoyan-msft 

Do you have any update on this issue?

cassidy
Impactful Individual

Same here, this is what my browser looks like if I just leave a Desktop file open for a couple of days.  Asks to sign in over and over and over

cassidy_0-1690843003716.png

 

v-xiaoyan-msft
Community Support
Status changed to: Accepted

Hi  all,

 

There has been internal feedback from engineers about this issue and it will be fixed in a future release, no definite ETA at this time.

 

Best regards.
Community Support Team_Caitlyn