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We have this error at collapse rows in the matrix:
Couldn't load the data for this visual
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
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Activity IDe1952432-5e15-424c-9b94-2e4804fb9118
Request IDd2e293f4-ab8a-b134-d96d-09e645de0ccd
Correlation IDf55a2dbe-a08e-7399-6baf-82d2ef880364
TimeMon Dec 20 2021 11:01:55 GMT-0600 (Central Standard Time)
Service version13.0.17333.39
Client version2112.2.09063-train
Cluster URIhttps://wabi-south-central-us-redirect.analysis.windows.net/
Can you help us please?
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Hi All,
We've got feedback from our product team said it's a known issue(ICM 278524684) that Collapsible visuals such as matrix visuals, hierarchical slicers may experience issues of those specific visuals not rendering after a collapse/expand ( +/ -) operation is performed on that visual. Engineers from product team are working on the fix, and I'll sync with you once there is any update.
Best Regards,
Community Support Team _ Caiyun