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Issues Loading Maps

Hi there,

This was map view was previously working but now I'm getting a blank screen. And when I switch to the tab I get a whole bunch of errors.

 

Feedback Type:
Frown (Error)

Timestamp:
2024-07-30T14:11:35.3030661Z

Local Time:
2024-07-30T15:11:35.3030661+01:00

Session ID:
32137b70-61f1-4e82-86a9-af45a8b7fe7e

Release:
May 2024

Product Version:
2.129.905.0 (24.05) (x64)

Stack Trace:
Javascript:Error
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:335100:208
at wrapFn (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140853:137)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140664:193)
at hooked_1.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:469161:81)
at Object.onInvokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:596603:64)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140664:76)
at Zone.runTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140544:67)
at ZoneTask.invokeTask [as invoke] (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140702:67)
at invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:141306:38)
at globalCallback (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:141320:64)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.129.905.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js","Component":"","Error":"Error","MethodDef":"","ErrorOffset":"335100:208","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
70.7 GB

 

Feedback Type:
Frown (Error)

Timestamp:
2024-07-30T14:14:53.5192585Z

Local Time:
2024-07-30T15:14:53.5192585+01:00

Session ID:
32137b70-61f1-4e82-86a9-af45a8b7fe7e

Release:
May 2024

Product Version:
2.129.905.0 (24.05) (x64)

Stack Trace:
Javascript:Error
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:335100:208
at wrapFn (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140853:137)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140664:193)
at hooked_1.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:469161:81)
at Object.onInvokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:596603:64)
at _ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140664:76)
at Zone.runTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140544:67)
at ZoneTask.invokeTask [as invoke] (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:140702:67)
at invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:141306:38)
at globalCallback (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:141320:64)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.129.905.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js","Component":"","Error":"Error","MethodDef":"","ErrorOffset":"335100:208","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.19045.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 528372]

Peak Virtual Memory:
32.1 TB

Private Memory:
649 MB

Peak Working Set:
1.25 GB

IE Version:
11.3636.19041.0

User ID:
4a2f295b-f1b1-4554-ae94-4eb01ed5c228

Workbook Package Info:
1* - en-GB, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_angularRls
PBI_backstageUI
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_publishDialogsSupportSubfolders
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_tmdlInDataset
PBI_qnaImproveLsdlCopilot
PBI_visualCalculationsAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
150%

Supported Services:
Power BI

Private Memory:
643 MB

Peak Working Set:
1.25 GB

IE Version:
11.3636.19041.0

User ID:
4a2f295b-f1b1-4554-ae94-4eb01ed5c228

Workbook Package Info:
1* - en-GB, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_angularRls
PBI_backstageUI
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_publishDialogsSupportSubfolders
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_tmdlInDataset
PBI_qnaImproveLsdlCopilot
PBI_visualCalculationsAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
150%

Supported Services:
Power BI

 

 

Status: Needs Info
Comments
Anonymous
Not applicable

Hi @itsdadanial 

Does this happen in PBI Desktop or PBI Service ? Have you done an update on the content of the MAP ? If you create a new map with the same data, will it display properly ?

 

Best Regards,
Community Support Team _ Ailsa Tao

itsdadanial
Regular Visitor

Hi @Anonymous, this happens on Desktop, and also Browser version of PBI. I have deleted the visual and reinserted it and create a brand new map, and done with with a completely new project as well and still no luck.

Anonymous
Not applicable

Hi @itsdadanial 

What type of map are you using ?

 

Best Regards,
Community Support Team _ Ailsa Tao

itsdadanial
Regular Visitor

Hi @Anonymous. I'm using the normal one.

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