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issues using painter

error:

Feedback Type:
Frown (Error)

Timestamp:
2024-07-30T15:55:35.0566307Z

Local Time:
2024-07-30T11:55:35.0566307-04:00

Session ID:
61d23552-802a-4e2e-9fcc-731dbdb5cee5

Release:
June 2024

Product Version:
2.130.930.0 (24.06) (x64)

Stack Trace:
Javascript:TypeError
at serializePropertyStructuralType (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:152476:78)
at serializeObjectProperty (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:152447:89)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:152339:57
at serializeObject (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:152345:22)
at serializeObjects (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:152324:241)
at Serializer.serializeObjects (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:434291:77)
at Serializer.serializeVisualContainerConfig (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:434262:83)
at Serializer.serializeVisualContainer (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:434103:39)
at Serializer.serializeVisualContainerTreeToList (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:434032:148)
at Serializer.serializePage (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:434024:90)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.130.930.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js","Component":"","Error":"TypeError","MethodDef":"serializePropertyStructuralType","ErrorOffset":"152476:78","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
71.4 GB

Private Memory:
883 MB

Peak Working Set:
0.983 GB

IE Version:
11.1.22621.0

User ID:
84aeb8f8-1946-4f4e-a43a-6097caebd91d

Workbook Package Info:
1* - en-CA, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_angularRls
PBI_setLabelOnExportPdf
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_qnaImproveLsdlCopilot
PBI_visualCalculationsAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
125%

Supported Services:
Power BI

Status: Needs Info

Hi @Tobioladimeji 

It's hard to determine the problem based on the error message you provided. You need to describe the problem in detail. For example, what operation were you doing when this problem occurred? Where did this error occur, PBI Desktop or PBI Service, and has there been a similar problem before?

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Needs Info

Hi @Tobioladimeji 

It's hard to determine the problem based on the error message you provided. You need to describe the problem in detail. For example, what operation were you doing when this problem occurred? Where did this error occur, PBI Desktop or PBI Service, and has there been a similar problem before?

 

Best Regards,
Community Support Team _ Ailsa Tao