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jdbuchanan71

Export to PDF / PowerPoint changing bookmark selections

Submitted by Super User on ‎06-13-2024 06:37 PM

When exporting to PDF the service is changing bookmark selections back to the default state which is causing the wrong data to export.

In the first screen shot I have set the date range by selecting the Range bookmark for the paid date and entered the range I want.  You can see the chart on the left is showing the correct data which goes back to May-2021.

jdbuchanan71_0-1718328677771.png

 

However, when the export takes place, the Paid Date bookmark is switched back to the Relative view and the set to to "Last 12 months" which is the default state of the bookmark (what you would get if you hit reset to default).

jdbuchanan71_3-1718328979163.png

 

This is a screen shot of the PDF that is generated.  This also happens if you export to PowerPoint.

jdbuchanan71_2-1718328870347.png

 

 

 

Status: Needs Info

Hi @jdbuchanan71 

Are you creating a regular bookmark or a personal bookmark?Do you have the same problem if you use PDF export in Desktop?

 

Best Regards,
Community Support Team _ Ailsa Tao

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6 Comments (6 New)
Comments
foodd
Super User
Super User
‎06-13-2024 07:42 PM

Yes, this appears to be an issue. 

 

@jdbuchanan71 thank you for take time and effort to raise awareness and present as an Issue.

jdbuchanan71
Super User
Super User
‎06-14-2024 06:57 AM

I have created an example file that demonstrates the problem.  If you publish the .pbix to your personal workspace as is, the default slicer selction is 'Last 6 months'.  If you change it to Range using the bookmark and export to PDF, the export reverts to show the last 6 months.

 

https://www.dropbox.com/scl/fi/zgipvqfnhwy7lohoaa8f0/Export-Bookmark-bug.pbix?rlkey=gmzuj64tj4rr4msu...

 

Default state of report:

jdbuchanan71_0-1718373273110.png

 

Change to Range bookmark and export:

jdbuchanan71_3-1718373416696.png

 

This is what gets exported:

jdbuchanan71_2-1718373368300.png

 

v-yetao1-msft
Community Support
Community Support
‎06-17-2024 12:47 AM
Status changed to: Needs Info

Hi @jdbuchanan71 

Are you creating a regular bookmark or a personal bookmark?Do you have the same problem if you use PDF export in Desktop?

 

Best Regards,
Community Support Team _ Ailsa Tao

jdbuchanan71
Super User
Super User
‎06-17-2024 08:56 AM

@v-yetao1-msft 

This is a regular bookmark, created in the .pbix file and publised to the service (see sample file linked).

When I export to PDF in desktop the correct bookmark is used.

jdbuchanan71
Super User
Super User
‎06-27-2024 04:20 PM

@v-yetao1-msft 

Do you have all the information you need to move this forward?  User are still experiencing this bug.

jdbuchanan71
Super User
Super User
‎07-18-2024 09:35 AM

@v-yetao1-msft 

Has there been any progress on this issue?  Do you have all the information you needed to move the ticket forward?

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