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spinachrice

New Card Visual askew when published to service

Submitted by on ‎06-13-2024 07:14 PM

Hi all, 

 

Some users in our organisation are experiencing problem viewing the new card visuals - the card visual appear normal in power bi desktop, however when published, some users reported the card is cut-off for them (image 1), but others have reported normal (image 2). 

 

I couldn't find anything useful online, does anyone know the solution to this?  

 

Image 1

spinachrice_0-1718328140810.png

 

Image 2

spinachrice_1-1718328175456.png

Status: Investigating
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2 Comments (2 New)
Comments
Anonymous
Not applicable
‎06-16-2024 07:10 PM

Hi  @spinachrice ,

 

Can you provide detailed version information so we can reproduce the issue? We'll get back to the product team as soon as it's acknowledged as an issue!
Thanks in advance!

 

Best regards.
Community Support Team_Caitlyn

spinachrice
Frequent Visitor
‎06-16-2024 08:15 PM

Hi @Anonymous ,

 

Thanks for replying. I have figured out the reason, some users are using older version of MS edge v85 and that is causing the problme. Anyone using version 113 and after seem to be able to view the visual normally. 

 

 

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