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wynhodgkiss

DataSource.Error: SharePoint: Request failed: The underlying connection was closed: An unexpected e

Submitted by Helper III on ‎12-08-2022 06:17 AM

"DataSource.Error: SharePoint: Request failed: The underlying connection was closed: An unexpected error occurred on a send."

 

Is there a known bug that has brought this error back? I am receiving variations of the above on all SharePoint connections in PBI desktop. 

 

Desktop Version: 2.111.590.0 64-bit (November 2022)

SharePoint in Microsoft 365

Status: Delivered

We got the feedback from PG team

 

"After further investigate,Customer needs to work with their internal network team."

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9 Comments (9 New)
Comments
v-xiaoyan-msft
Community Support
Community Support
‎12-08-2022 05:15 PM
Status changed to: Accepted

Hi @wynhodgkiss ,

 

This is acknowledged as an issue. We have reported the issue and submitted it to the internal icm platform, No: 346380410.

Engineers will do their best to resolve the issue. I will update you here if there is any progress , please be patient.

 

 

Best regards.
Community Support Team_ Caitlyn

Kory09
New Member
‎12-10-2022 12:50 PM

Have there been any updates here? I have been unable to make updates to dashboards leveraging SharePoint Folder connector since last week

dhirendra59
Helper I
Helper I
‎12-13-2022 10:41 AM

Any update on this bug fix? We are also unable to connect to SharePoint files with PowerBI.

auk
Regular Visitor
‎12-16-2022 03:20 AM

Same here, I hope there is soon a solution for this bug

wynhodgkiss
Helper III
Helper III
‎12-16-2022 03:28 AM

This proved to be a local issue rather than Power BI for me. After recreating my permissions on sharepoint and ensuring I am always on a vpn when using powwer bi desktop, the problem has now ceased.

auk
Regular Visitor
‎12-16-2022 04:31 AM

It's an network problem, when switching to cable instead of Wifi the problem was fixed. 

 

Things I tried before: 

- Reparing the complete office package

- Resetting Sharepoint connection in Powerquery 

- reinstallling Onedrive

etc 

 

its the cable...

MikeAClarke
Regular Visitor
‎12-21-2022 04:32 AM

We are also now expriencing this isuse.  As this has been accepted as an issue, what is the ETA for a solution please.  Massive problem for our business right now.

v-xiaoyan-msft
Community Support
Community Support
‎01-08-2023 11:17 PM
Status changed to: Delivered

We got the feedback from PG team

 

"After further investigate,Customer needs to work with their internal network team."

milenahiggins
Frequent Visitor
‎03-13-2023 01:58 PM

I am also experiencing this and confirmed it is not a network issue. I can run the same query on two different machines and it works just fine on one but not on the other. Both or running Win 11, but here are the differences:

  1. Machine that gets the error: Windows 11 Pro, Ver 22H2; I also updated the SSL Cipher Suite as described in https://learn.microsoft.com/en-us/windows-server/security/tls/manage-tls
  2. Machine that works: Windows 11 Home, Ver 21H2

Both are on the same network. Any ideas on what else to try? @v-xiaoyan-msft 

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