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timgladd

Data not loading

Submitted by on ‎04-04-2023 07:25 AM

timgladd_0-1680618104118.png

Having issues with data not loading properly.  This issue is intermittent and sometimes loads correctly.  Any ideas on what could be causing this?

 

Status: Needs Info

Hi @timgladd ，

Highly appreciate @IrkenCR 's opinion, beside, please also check the gateway status if it's been used and the access to the report.

 

Best regards,

Community Support Team_yanjiang

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2 Comments (2 New)
Comments
IrkenCR
Microsoft Employee
Microsoft Employee
‎04-04-2023 09:34 AM

Hello Tim,

 

The best you can do is to check what's the error details by clicking on "See details". This can be caused for some reasons:

 

  1. You are using DirectQuery and the query is not able to pull the data for some reason. Do you know what data mode is being used on this report?
  2. The underlying dataset feeding the report has changed and one of the changes affected the visualizations. For example, a column name change. Do you know if any recent change has been made?
  3. Check the error message and copy here to see if there is more information there.

One test could be to download the PBIX report and check if the issue happens on PBI Desktop.

 

Let us know,

v-yanjiang-msft
Community Support
Community Support
‎04-04-2023 11:45 PM
Status changed to: Needs Info

Hi @timgladd ，

Highly appreciate @IrkenCR 's opinion, beside, please also check the gateway status if it's been used and the access to the report.

 

Best regards,

Community Support Team_yanjiang

Idea Statuses