Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Power BI is turning 10! Let’s celebrate together with dataviz contests, interactive sessions, and giveaways. Register now.

power bi was unable to read the application metadata

Something went wrong.
Please try again later.
TECHNICAL DETAILS
Power BI was unable to read the application metadata. Please check the PowerBI service status in the below support page and try again later.
Date and Time: 2019-03-25 13:20:23Z
ActivityId: 00b36551-8b3d-455b-b4cf-05f5d001eb36
 
I and users are recieving this error message when attempting to access Power BI online service.  I already tried clearing my cache and refreshing the browser and using a different browser and we are still getting the same message.
Status: Needs Info
Comments
Pbix_is
Advocate I

We are getting this error now across the organization. How can we fix it? Same as previous post: trouble yesterday, then it was fixed, and started again this morning. 

Hutchisoni
Frequent Visitor

I seem to be getting back in now whatever the issue was.

Anabelalopes
Regular Visitor

Here is back to normal again

Lets see for how long it stays ON 🙂

Pbix_is
Advocate I

It is back for us, too.

FernandoUribe
Frequent Visitor

Tengo el mismo problema cuando invoco la página de PowerBi desde el nuevo EdgeWebBrowser de Access (Me.EdgeBrowser0.Navigate "https://app.powerbi.com")

dellrio
New Member

I have users accross my organization reporting this issue to me.  I am in PowerBI service everyday and have not expereinced it.  We have had a ticket open with microsoft for months now.  I have scoured the internet and found no slolution other than clear cache and try again.   Users are reporting attempting to get in 10-20 times in a row then it just lets them in.   We are already looking at an entprise shift away from PowerBI becasue the people who make the financial decisions - are unable to access reports.   This has been going on for months now, our engineers and security teams have spent significant amount of hours attempting to find a resolution.  Has anyone figured out what is really causing this?   It happens on all browsers and happens to many users.