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Status: Needs Info
Status: Accepted

Hi @swebster225 ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

 

Best regards.
Community Support Team_ Caitlyn

Status: New
Status: Investigating

Hi @stewnetweb ,

 

Does this problem still exist? What browser are you using, and will you have a similar experience if you change browsers?

 

Best Regards,
Community Support Team _ Caitlyn

Status: Delivered

Hi @WilhamBravo ,

 

I'm glad your problem has been solved and I will change the status to DELIVERED.

 

Best regards,

Community Support Team Selina zhu

Status: New
Status: New
Status: Accepted

Hi @collinq ,

 

We have reported this issue and submitted it to the product team.
They have been aware of the issue and the engineers will do their best to resolve it. I will update here if there is any progress, so please be patient. 

 

Best regards.
Community Support Team_ Caitlyn

Status: New
Status: Delivered

The fix of this issue has been deployed, please check it again about it(ICM: 283108634)

 

Best Regards,
Community Support Team _ Yingjie Li

Status: Investigating

Hi @CMorgado ,

 

I checked the service status and it shows that Europe is normal.
Are your reports keeping a constant refresh state? Like it's stuck and there's no error message, such as a timeout?
Do you have multiple processes refreshing at the same time?

vcaitlynmstf_0-1675387430140.png

 

Best Regards,
Community Support Team _ Caitlyn

 

 

Status: Investigating

Hi, @GlynMThomas 

Currently, there are no related known issues . Are you using scheduled refresh or manual refresh ? If it is a scheduled refresh, I recommend that you set the refresh interval to be longer so that it will not occupy refresh resources. 

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Needs Info

Hi  @TomShanley ,

 

 

Thank you for your feedback, I would like to know more details about this issue.
For example:
1. Does the problem appear in both Power BI Desktop and Service? What is the version you are using?
2. Can you provide some screenshots or sample pbix to show the issue in more detail? (Please be careful not to include sensitive information)

 

Best regards.
Community Support Team_Caitlyn

 

Status: New
Status: Accepted

Hi all,

 

We have seen on the internal platform that other engineers have reported this issue and submitted it.
The engineers on the product team are now aware and will do their best to resolve the issue. I will update here if there is any progress, so please be patient.

 

Best regards.
Community Support Team_Caitlyn

Status: Accepted

Hi @jusTodd 

I have submitted your issue to ICM . I will come back with updates if there is any progress .

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: New
Status: Needs Info

Hi @tangram_ed 

After a successful connection, when you select tables, you can see all the columns on the page where the data is loaded, and then you select load and the data is loaded into PBI Desktop.
So after you add columns in MongoDB, when you reconnect, do you see the newly added columns?

 

Best Regards,
Community Support Team _ Ailsa Tao

Status: Investigating

Hi @mbeyerle ,

 

We haven't had the good fortune to reproduce the problem.

Can you provide some screenshots to show the issue in more detail? (Please be careful not to include sensitive information)

 

Best regards.
Community Support Team_Caitlyn

 

Status: Accepted
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