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Right click menu is not pop up for drill through

Hi,
 
We have a report with drill through enabled from matrix cells : https://msit.powerbi.com/groups/6ffc50ad-e19a-4e3d-ad2d-488ffefedfec/reports/045b7ec5-c7c8-47ae-bba8...  . It is working fine until this morning. The right click menu is not pop up any more. Failed on both edge and chrome. The report is working fine on local desktop. Also tried to republish the report still has the same issue. Please help to check what could be wrong.
 
Thanks,
-Yan

Status: New
Comments
ThomasDay
Impactful Individual

Same issue for us.  Chrome, Edge...doesn't matter.  Just happened a few days ago after a very long and continuous use on this model.  I use auto-update for new power bi versions and happened after the February update.  Note that right click works in desktop but not on service...and not every model is impacted.  This is a MSFT issue for sure.  

skhalili
Regular Visitor

We also have the same issue in all our reports. Drillthrough in Matrix works in Desktop, but not in Web (Chrome, IE/Edge).  Our reports heavily depends on Drill though and we greatly appreciate it if you please solve this issue as soon as possible. 

Anonymous
Not applicable

We also have the same issue. Drill through from Matrix visualisation is fine in Desktop Power BI, but once published, stops working. Tried publishing Old versions of reports that definitely worked previously, but everything with Matrix drill through has same problem.

Work around (also suggested above) to select Explore button and turn on Drill through then use LeftClick does works but is not persistent and is too hard to explain to the entire organisation - especially because to see the Explore button, the  "New Look On" has to be switched to "New Look Off".

raj2000
Regular Visitor

Having the same issue here, Matrix table drill through not working.  Was trying to show a co-worker this feature to save time filter the same name in multiple Tab by simply drilling through by right clicking and it did not work.  Initially thought I accidentally turned of that feature on my last update, and start looking for a setting.  Through the desktop app it works fine  Other users starting to complain about the inabilty to use, and then found this string of complaints.   Please fix.

 

Thanks

v-yuta-msft
Community Support

@yahuang ,

 

I have made a test again but still couldn't reproduce this issue. I can select "drillthrough" option with right click on matrix visual in power bi service. 

 

Also please notice this issue will be resolved by 3/4.

Power BI customers using matrix visuals may not see right click context menu showing up in Power BI Service. Engineers are working on a fix and expect it to be deployed by end-of-day 03/04/2020.

 

https://powerbi.microsoft.com/en-us/support/

 

Regards,

Jimmy Tao

 

yahuang
Microsoft Employee

@v-yuta-msft Yes we're notified that a fix has been deployed and the issue is gone now.

 

Thanks,

-Yan

zelroberic
Frequent Visitor

Hi Yan,

I am still not able to right click. I tried it on two seperate computer. I am using Google Chrome.

 

Thanks,

Rob

ThomasDay
Impactful Individual

@v-yuta-msft  No context menu on right click yet.  New Edge or Chrome.

 

Perhaps it's not made it's way to our workspace (?)  Hope that's the problem since the fix has been such a long time coming.  

 

Tom

Aggie57
Regular Visitor

Same issue here.  I see the note re. a fix coming but we must not have it yet. Our tenancy is in Australia, maybe it hasn't deployed there yet.

skhalili
Regular Visitor

Same issue here, too. Still not able to see right click menue in Matrix Table. Tennessee, USA.