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Repeated Authentication Failure

Hello! My Team and I are experiencing a huge authentication issue. Each time we attempt to refresh queries in PowerBI and in Excel, we receive a prompt to authenticate our credentials by signing in. Of course, we are already signed in and have done a variety of things to attempt to solve including uninstalling, clearing cache, trying to use different paths - NOTHING is working. Is anyone experiencing this and/or does anyone have a solution? Thanks in advance!

 

UCSupports_0-1704895958292.png

 

Status: Investigating
Comments
Anonymous
Not applicable

Hi @UCSupports ,

 

I tested it in the latest version of Power BI but it didn't reproduce your problem.
Can you provide details of the version?Is the whole team having the same problem?

 

Best regards.
Community Support Team_Caitlyn