R-script timeout in app.powerbi.com

[huytngo]

Hello,

I'm getting the execution timeout error when loading some r-script visuals on app.powerbi.com, but all of the r-script visual works on the desktop version. See the error code info below.

Activity ID: c4c8cefd-9870-49bb-94aa-98647320f788
Request ID: 60bd557c-e997-4236-b3fb-37d2ab3ae12e
Correlation ID: 431545f8-014f-b32e-d69b-471730d6016a
Time: Mon Sep 09 2024 13:50:28 GMT-0700 (Pacific Daylight Time)
Service version: 13.0.24157.36
Client version: 2409.1.20849-train
Cluster URI: https://wabi-us-west2-redirect.analysis.windows.net/

[v-xiaoyan-msft]

Hi @huytngo ,

If an R visual calculation exceeds 60 seconds, the script times out and displays an error.

Please review the following documentation to make sure that you are not hitting the known limitations of R Scriptvisual in Power BI Service：

Create advanced analytics and visualizations using R scripts - Power BI | Microsoft Learn

Best regards.
Community Support Team_Caitlyn