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R Script Runtime error on Web applcation PowerBI

Scripts functioning effecivel on Desktop application, not functioning on web application.

 

Can someone assist me here with this?

Script Runtime Error

An error occurred while running the script

Please try again later or contact support. If you contact support, please provide these details.

 

Status: Accepted

Hi  all , 

It's a known issue . Fix is deployed . Please verify that your problem exists.

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
dcarreropi
Frequent Visitor

Hello, 

 

I have the same issue, in the past the image was appearing online, but now it cannot be displayed, all packages used are available in the online version, according to PowerBi's list.  Can you please assist with this question?

 

dcarreropi_0-1726046880754.png

 

v-yetao1-msft
Community Support
Status changed to: Needs Info

HI @yJLy212 

Can you provide the R script you used for reference ? Or can you provide your pbix file(remove sensitive info) ?

How to provide sample data in the Power BI Forum - Microsoft Fabric Community

 

Best Regards,
Community Support Team _ Ailsa Tao

Rudz
Kudo Collector

All of our R visuals across the board are broken. It looks like an error in the Power BI Service, similar to R Matrix Visual Script Runtime Error - Microsoft Fabric Community

 

Please check any of your regression testing and hopefully you will see the same error in your visuals. We are trying to find a sample with non-confidential data in the meantime, but hoping you will see with your own tests.

dm_Caterpillar
New Member

Same issue I'm having

Rudz
Kudo Collector

It looks like the issue has been confirmed by Microsoft. Thank you if you passed this along!

 

Microsoft Fabric Support and Status | Microsoft Fabric

Power BI Customers with tenants located in UK and North Central US regions may experience issues with rendering Python and R visuals. Engineers are investigating the issue and an update on mitigation will be posted soon 

v-yetao1-msft
Community Support
Status changed to: Accepted

Hi  all , 

It's a known issue . Fix is deployed . Please verify that your problem exists.

 

Best Regards,
Community Support Team _ Ailsa Tao

nsubsilva
New Member

We have two users complaining about the same issue, since last week.  Nothing seems "off" about their reports.  Both are using supported fuctions, nothing fancy.  How long does it take for the fix to roll out?