Skip to main content
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

0
mex00277

Problem with CapacityMetrics Report

Submitted by on ‎01-11-2023 06:24 AM

Hello,

I have a problem with the CapacityMetrics report. The report does not bring me data, all the graphs are blank.

The credentials were entered by the owner of the capacity and we have P1 premium capacity.

 

I don't understand what may be happening. Thank you for your help

 

capacity.PNGcapacity2.PNG

Status: Delivered
See more ideas labeled with:
4 Comments (4 New)
Comments
Anonymous
Not applicable
‎01-11-2023 10:43 PM

Hi @mex00277 ,

 

Please check if you have met these Considerations and limitations：

  • The app displays results for the last 14 or 28 days, depending on the visual.

  • The app only displays memory measurements and performance breakdown for datasets.

  • The app only supports monitoring datasets that use import mode. To monitor Power BI service live connections use Azure Analysis Services.

  • The Users column in the visuals displays the number of distinct users that performed operations against the dataset. These operations may be performed by the users themselves, or by Power BI on behalf of the users. When reviewing the visuals in the app, take into consideration that background operations performed by Power BI, may inflate the count of unique users.

    • Operations triggered by users - Interactive operations that include opening a report or clicking a slicer.

    • Operations triggered by Power BI - Background operations that include system operations such as dataset or dataflow refreshes. Sometimes these operations are performed by Power BI on behalf of a user. For example, a refresh operation may execute background queries to cache tile results for users who viewed these tiles recently. The tile refresh cache queries provide a much faster performance for users, when they next view the dashboard.

 

Best regards.
Community Support Team_ Caitlyn

mex00277
Frequent Visitor
‎01-12-2023 05:04 AM

Hi!

I think we found the problem. This app is for GEN1 Capacity and we´ve a GEN2 Capacity. 

thanks anyway

Anonymous
Not applicable
‎01-12-2023 09:56 PM

Glad it has been solved,now this thread will be closed.

martinjager
Regular Visitor
‎01-13-2023 07:20 AM

Hi same issue here, everything is blank, and got a dataset refresh timeout error.

 

Processing error: Timeout expired. The timeout period elapsed prior to completion of the operation.
Cluster URI: WABI-US-EAST2-redirect.analysis.windows.net
Activity ID: 0c834941-281b-4cee-9b20-24e31d02f50c
Request ID: 690e7214-65f1-4707-837f-80b18299a19c
Time: 2023-01-13 07:31:31Z

Idea Statuses