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Problem loading visuals

Hello Im trying to share a report, that I can see online perfectly, but my colleagues are getting the following error with their accounts. I have tried in my laptop with their accounts and same error, it only happens with one of the reports of the content pack the rest are working fine

 

Código de estado HTTP401
Identificador de actividad182e7e05-91bd-449f-abe6-8b9752af3218
Id. de correlaciónca1669b8-5497-902d-387d-1543861964b0
Identificador de la solicitud8a3c5918-25a1-3ad0-ad63-3b1d643632f5
HoraTue Nov 14 2017 20:42:22 GMT+0100 (Central European Standard Time)
Versión13.0.3154.166
Status: Needs Info
Comments
v-haibl-msft
Microsoft Employee

@hugo6262

 

What is the data source and mode (Import or DirectQuery)?

Do you configure RLS for the report? If yes, have you assigned a role to the shared user?

Please make sure that the users have access to the dataset.

 

Best Regards,
Herbert

 

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
hugo6262
Regular Visitor

Is import, yes they have access, I have share a content pack that pulls from the same source with various reports and only happens in one of them

v-haibl-msft
Microsoft Employee

@hugo6262

 

How about the result if you create another content pack with the same reports, and share with others?

You can also try to pin this report to a new dashboard, and share the dashboard to others. Will others be able to access the dashboard properly?

 

Best Regards,
Herbert