Power BI Gateway unable to configure after installing

[juanca]

Hi everyone,

I've had plenty of problems in order to install Power BI Personal Gateway after unstalling PBI On-Premise Gateway... fortunately, after following some of the tips described here I've managed to do it.

BUT, once installed I cannot open it in order to configure it, this is the screenshot of what I'm seeing (translated from spanish, it says: "Wait while we are checking some points") :

Clicking "next" does nothing.

When I open the system administrator the "GWConfig.exe" process is running taking memory but not CPU... additionally, when I try to uninstall the gateway a window pops up alerting that I could be deleting some existing connections, so I think it's installed but for some reason there's some fence at the beginning.

I've uninstalled the program and re-installed again but the same problem remains... any idea?

Thanks a lot,
Kind regards.

[v-haibl-msft]

@juanca

Are you using the latest version 1.13.6044.1? Please try to download and install from this link.

Best Regards,

Herbert

[juanca]

Hi @v-haibl-msft,

After a lot of problems I managed to get my system up and running through an "on-premise data gateway", so by now I won't try to install the "Personal Data Gateway" you sent to me.

Anyway, I was using the installer you get directly from the app.powerbi.com screen.

Thanks,
Kind regards.