Starting December 3, join live sessions with database experts and the Microsoft product team to learn just how easy it is to get started
Learn moreGet certified in Microsoft Fabric—for free! For a limited time, get a free DP-600 exam voucher to use by the end of 2024. Register now
Power BI is experiencing a problem with WebView2 running Out of memory. We have identified some of the top causes of this and have the details below. If that does not address your Out of memory problem, contact us at pbidesktopwebview2issues@service.microsoft.com
Out of Memory cause:
Custom visuals causing memory leak - If you are using any custom visuals and are running into Out of Memory crahses, please try removing the custom visuals to check if it resolves the issue. If it does, please reach out with the visual which was cauing the memory leak so we can address it.
If you are not using any custom visuals and are still running into this, it could be due to having a lot of report pages and visuals per page. This causes the browser heap memory to exceed the 4GB limit and crash. This is sadly a limitation of chromium.
Possible workaround
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi all,
We've noticed your problem, most of this issue is related to report design, you can follow the advice given by the OP to troubleshoot; if the problem persists, you need to collect logs for further investigation.
Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.
The link of Power BI Support: Support | Microsoft Power BI
For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community
Best Regards,
Community Support Team _ Caitlyn