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Power BI Desktop WebView2 Out Of Memory

Submitted by Anonymous on ‎03-14-2022 12:03 PM

Power BI is experiencing a problem with WebView2 running Out of memory. We have identified some of the top causes of this and have the details below. If that does not address your Out of memory problem, contact us at  pbidesktopwebview2issues@service.microsoft.com

 

Out of Memory cause: 

Custom visuals causing memory leak - If you are using any custom visuals and are running into Out of Memory crahses, please try removing the custom visuals to check if it resolves the issue. If it does, please reach out with the visual which was cauing the memory leak so we can address it. 

If you are not using any custom visuals and are still running into this, it could be due to having a lot of report pages and visuals per page. This causes the browser heap memory to exceed the 4GB limit and crash. This is sadly a limitation of chromium. 


Possible workaround 

Status: Delivered

Hi all,

 

We've noticed your problem, most of this issue is related to report design, you can follow the advice given by the OP to troubleshoot; if the problem persists, you need to collect logs for further investigation.

Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

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94 Comments (94 New)
Comments
kathheu
Regular Visitor
‎06-04-2024 11:35 AM

I think the person with the technical information should find the spell check in Microsoft products...Would make it easier to read without all the typographical errors and misspellings.

rishikukdiya
Regular Visitor
‎07-02-2024 08:32 AM

I deleted my earlier comment about the Feb version not having the bug, its been ok on that version for a day and a half as I had created a completely new version of the same report causing issues so thought it was ok,

ReinerDB
New Member
‎09-10-2024 12:52 AM

PowerBI Desktop füllt den Speicher, bringt alle Programme zum Absturz und zuletzt Windows (z.B. explorer.exe). Das ist kein gutes Produkt, um es nett zu schreiben.

Dabei lade ich nur drei Tabellen eines semantischen Modells mit fünf PowerQuery-Abfragen aus insgesamt ca. 40 Excel-Tabellen, die im Durchschnitt ca. 50kB groß sind. Der Bericht, der für den Absturz nicht angezeigt werden muss, enthält nur Säulendiagramme.

commercial_user
Helper I
Helper I
‎09-12-2024 11:26 AM

As of 9/12/2024 I am experiencing this issue with no visuals.

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