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PLEASE fix authentication / MFA

PLEASE fix the authentication / MFA procedure.

 

- Open PowerBi Desktop, click sign-in, it asks for my email address.  MFA dialog pops up, and again, asks for my email address.  Why can't this be streamlined?!

- I authenticate, then the MFA dialog appears.  I grab my phone, enter the code, enter my password, click okay... then, another MFA dialog appears... I grab my phone, enter my password, click okay... this happens three times, for every report that I have open, at random times throught the day (if I have 3 reports open, that's 9 times i need to grab my phone, enter passcode etc etc)!

- The MFA dialog (as well as some other dialogs) often appear hidden behind windows and there is no way to bring it to the front.  The only way to authenticate is to ctrl+alt+delete, hope i've saved (often not), authenticate and keep going.  

- There is no way to close the MFA dialog without authenticating.  If I close it, it just opens straight back up again.  If I work on a report that does not require authentication, I still have to authenticate to move forward.  If my account is disabled overnight (yes, has happened), then I need to find an account that does let me authenticate so I can use your software.

 

The webview2 authentication model is broken.

 

I have already spoken to support about this, spent many hours setting up test data, reproducing the issue, demonstrating the issue to support.  I am on the latest version (June 2025).

 

Kind regards,

 

Ben. 

Status: New