Mobile layout missing

[gustavoKrawczyk]

So, I have a report that I created the mobile version and embedded it in my prototype. Using the demo (https://microsoft.github.io/PowerBI-JavaScript/demo/v2-demo/index.html# ) the mobile visualization works just fine and show everything that I want, but in my prototype it's "missing" the first 4 square of the mobile.

Following are the images of the Desktop and next what is showing in my prototype.

I don't know if it's clear, but it's missing/cutting the first 4 squares, and I don't know what it's wrong within my code. I searched a lot and found that there is a Transform propertie if I select the visual after embed.

If I delete this propertie, the visual overlap the visual below it.

Any clues what could do this?

Thanks!

[v-qiuyu-msft]

Hi @gustavoKrawczyk,

From your description, it seems the same phone layout report embedded in demo site is working fine, but in your project some of part is cutting off, right? 

Please ensure you are accessing the report embedded in two sites use the same method. Please verify your code refer to this blog: https://github.com/Microsoft/PowerBI-JavaScript/wiki/Embed-For-Mobile

Best Regards,
Qiuyun Yu 

[gustavoKrawczyk]

Hi @v-qiuyu-msft,

The embed method it's not the exact same but it's very similar. I changed the embedConfiguration to the same of the Demo site and still didn't work. I compared my method and the demo and it doesn't seems to be the embed calling options. It's almost as if something from outside the iFrame is messing with my layout.

Best Regrads,

Gustavo Krawczyk

[v-qiuyu-msft]

Hi @gustavoKrawczyk,

Please create support ticket to get dedicated support. 

Best Regards,
Qiuyun Yu