Internal error prevented loading the schema

[K4bal]

Hi everyone!

Since this morning (or even earlier) we can't open reports in the Power BI service. We keep getting this error:

Internal error prevented loading the schema

An internal error prevented loading the model schema associated with this report. Please try again later. If the issue persists, contact Power BI support.

Please check the technical details for more information. If you contact support, please provide these details.Hide details

• Underlying ErrorException while parsing CSDL to create Conceptual Schema. Model ID=1519909
• Activity ID8ce202a0-b44d-48b6-819d-b87444962581
• Correlation ID293e6f5b-6658-e0c5-98ca-0d03655a11ac
• Request ID2c60e6d3-d470-45c6-9a44-e7a7a543951a
• TimeFri Dec 16 2022 11:42:42 GMT+0100 (Mitteleuropäische Normalzeit)
• Service version13.0.19635.59
• Client version2212.1.11454-train

Cluster URIhttps://wabi-west-europe-d-primary-redirect.analysis.windows.net/

Power BI desktop is working fine. I also published one of the reports in my personal workspace but the error message was the same.

I hope someone can help.

Many thanks!

Best

[K4bal]

Hi everyone!

Since this morning (or even earlier) we can't open reports in the Power BI service. We keep getting this error:

Internal error prevented loading the schema

An internal error prevented loading the model schema associated with this report. Please try again later. If the issue persists, contact Power BI support.

Please check the technical details for more information. If you contact support, please provide these details.Hide details

• Underlying ErrorException while parsing CSDL to create Conceptual Schema. Model ID=1519909
• Activity ID8ce202a0-b44d-48b6-819d-b87444962581
• Correlation ID293e6f5b-6658-e0c5-98ca-0d03655a11ac
• Request ID2c60e6d3-d470-45c6-9a44-e7a7a543951a
• TimeFri Dec 16 2022 11:42:42 GMT+0100 (Mitteleuropäische Normalzeit)
• Service version13.0.19635.59
• Client version2212.1.11454-train
• Cluster URIhttps://wabi-west-europe-d-primary-redirect.analysis.windows.net/

  Power BI desktop is working fine. I also published one of the reports in my personal workspace but the error message was the same.

  I hope someone can help.

  Many thanks!

  Best

[Greg_Deckler]

@K4bal You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[K4bal]

Thank you @Greg_Deckler for the tip! I'll try my best there

[mookje77]

same issue

[K4bal]

I just had a conversation with the Power BI support and they told me that this is an analysis engine error but they are working on fixing it. 

[mookje77]

so we should just wait in your opinion?

[K4bal]

unfortunately yes. There is nothing we can do about this ourselves.

[Anonymous]

Hi @K4bal 

Can you open your reports on Service normally now ? I have not seen a similar known issue so far . 

Best Regards,
Community Support Team _ Ailsa Tao

[K4bal]

Hi @Anonymous 

unfortunately not. The reports are still not working.

Best

[K4bal]

@Anonymous Oh and the Power BI Pro support told me that it is an issue due to an analysis engine error. Maybe this helps you with your investigation.

Thank you!