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Error when trying to set up refresh schedule: Failed to load data sources. Please try again later.



After publishing a report, I try to set up a refresh schedule, and I receive the error below:


"Failed to load data sources. Please try again later."


I am using an on-premises gateway (personal mode).


Here are the error details:


Activity ID: fbaa47fb-bed3-497f-9c5f-629630eede0d
Request ID: 71d6f731-dd38-fe2d-a671-354ffcd184a5
Correlation ID: 4697d43e-0e08-aff6-d80d-3045ed369aaa
Status code: 500
Time: Mon Aug 01 2022 09:00:57 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI:

Status: Delivered

This issue has been fixed

Community Support
Status changed to: Accepted

Hi @Anonymous ,


We have reproduced your issue and have submitted to internal icm 324026947 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.


Best Regards,
Community Support Team _ Caitlyn

Regular Visitor

I reconfigured everything. Gateway is busted

Helper I

Same problem, using a personal gateway to run an R script. Glad it isn't just me!


Activity ID: b3a408a9-0824-495c-8768-09482077d3bf
Request ID: 196a1a5a-f5ff-fc98-cefc-202f4e30f0e8
Correlation ID: f3b82543-c3a0-251f-f0db-7202245f6a12
Status code: 500
Time: Tue Aug 02 2022 08:36:42 GMT+0100 (British Summer Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI:

Regular Visitor

Same here running an R script from a personal gateway:


Activity ID6da6b2e8-537a-4be6-98ef-5a423df11d40
Request ID01c7bf37-ddf4-f3c5-1cab-3785825e89b1
Correlation IDdd245c55-088a-4337-a8c4-c9bb8ca4afd1
Status code500
TimeTue Aug 02 2022 20:36:51 GMT+1200 (New Zealand Standard Time)
Service version13.0.18756.45
Client version2207.4.12439-train
Cluster URI

Regular Visitor



same issue here ... all reports with a R script are blocked with personnal gateways

this is a a very blocking point


Do you have some visibility on the resolution ?

Regular Visitor

Same problem here but with Python script through Personal Gateway

Helper I

Same here.


July version of Personal Gateway with R.


Frequent Visitor

Same problem, same error messages.

I assume Power BI team on Microsoft is aware of the issue and a fix can be expected by end of the week?




New Member

facing same issue. Can't create data source for a report that is using Python as data source. the Personal gatway is logged in and shows online, but for some reason it is not recognized under dataset setting. Can't release report. Do we have a timeline on when is it going to be fixed. Thank you!