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Error when trying to set up refresh schedule: Failed to load data sources. Please try again later.



After publishing a report, I try to set up a refresh schedule, and I receive the error below:


"Failed to load data sources. Please try again later."


I am using an on-premises gateway (personal mode).


Here are the error details:


Activity ID: fbaa47fb-bed3-497f-9c5f-629630eede0d
Request ID: 71d6f731-dd38-fe2d-a671-354ffcd184a5
Correlation ID: 4697d43e-0e08-aff6-d80d-3045ed369aaa
Status code: 500
Time: Mon Aug 01 2022 09:00:57 GMT-0400 (Eastern Daylight Time)
Service version: 13.0.18756.45
Client version: 2207.4.12439-train
Cluster URI:

Status: Delivered

This issue has been fixed

Helper I

Started Working. Thanks! 🙂

Regular Visitor

Problem has been resolved for me (North Europe / Ireland).
Thank you to support team and engineers the for the quick response

Helper I

Resolved - thank you 🙂

Community Support
Status changed to: Delivered

This issue has been fixed