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Enable to open PowerBI DESKTOP (version octobre 2020 : 2.88.802.0) on windows 7

I got this message : array dimensions exceed supported range

 

Feedback Type:
Frown (Error)photo_2022-10-26_09-21-49 ouv powerbi.jpgphoto_2022-10-26_09-24-02 ouv powerbi2.jpg

Timestamp:
2022-10-26T00:21:16.6013298Z

Local Time:
2022-10-26T00:21:16.6013298+00:00

Session ID:
629bdbce-1c6e-410e-91d3-7fd5b48f1b26

Release:
December, 2020

Product Version:
2.88.802.0 (20.12) (x64)

Stack Trace:
   à System.Collections.Generic.List`1..ctor(Int32 capacity)
   à Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
   à Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   à Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   à Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
   à System.Threading.Tasks.Task.Execute()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.88.802.0","ModuleName":"Microsoft.MashupEngine.dll","Component":"Microsoft.Mashup.Evaluator.SerializedResourceKindInfo","Error":"System.OutOfMemoryException","MethodDef":"Deserialize","ErrorOffset":"140"}

InnerException0.Stack Trace:
   à System.Collections.Generic.List`1..ctor(Int32 capacity)
   à Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
   à Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   à Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   à Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   à Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   à Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
   à System.Threading.Tasks.Task.Execute()

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 fr-FR)

CLR Version:
4.7 or later [Release Number = 528049]

Peak Virtual Memory:
3.93 GB

Private Memory:
377 MB

Peak Working Set:
499 MB

IE Version:
11.0.9600.19596

User ID:
b72d7caf-95a4-435e-ba16-f506df42cdf9

Workbook Package Info:
1* - fr-FR, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
True

Enabled Preview Features:
PBI_NewWebTableInference
PBI_v3ModelsPreview

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_eimInformationProtectionForDesktop
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_narrativeTextBox
PBI_dynamicParameters
PBI_anomalyDetection
PBI_newFieldList
PBI_cartesianMultiplesAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

Status: Delivered
Comments
Anonymous
Not applicable

Hi @Alinoci225 ,

 

This is an English support forum, I can't understand what you mean due to language differences, if you can show the picture below in English, we can help you better.

vcaitlynmstf_0-1666836612294.png

 

Best Regards,
Community Support Team _ Caitlyn

 

Alinoci225
New Member

@Anonymous  Thank you so much for your reply.

 

Topic : Enable to open PowerBI DESKTOP (version octobre 2020 : 2.88.802.0) on windows 7

Message ERROR : array dimensions exceed supported range

 

 

Anonymous
Not applicable

Hi @Alinoci225 ,

 

You may solve it by deleting C:\Users\<username>\AppData\Local\Microsoft\Power BI Desktop.

 

For original post, you can refer to :Get message "Array dimensions exceeded supported r... - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn