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Data source credentials Issue

After publishing my report to the power BI service when I try to connect with my Azure SQL database giving my use login and password I get this error. Can someone help me on figuring out why I get this.


Failed to update data source credentials: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.)
Status: New
Community Support

Hi, @Anonymous 

According to my research, the error may be due to the Azure SQL Database service is only available with TCP port 1433. Therefore, please ensure that your firewall allows outgoing TCP communication on TCP port 1433. For more information, please refer to the articles below:


Here’s a case that has the same error as yours:


Best Regards,

Community Support Team _Robert Qin