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Data Refresh Error

Following onscreen advice here is the issue:

 

Feedback Type:
Frown (Error)

Timestamp:
2025-02-12T09:55:16.1190362Z

Local Time:
2025-02-12T09:55:16.1190362+00:00

Session ID:
3bb338de-62ab-460f-8a8e-8939a509ad17

Release:
December 2024

Product Version:
2.139.2054.0 (24.12)+334ca1c95b576cc53924655643b0d36f21caac55 (x64)

Stack Trace:
System.NullReferenceException
at Microsoft.PowerBI.Modeling.Engine.DataModel.Utilities.DataModelExtensions.IsV3Model(IDataModel dataModel)
at Microsoft.PowerBI.Modeling.Engine.DataModel.Utilities.DataModelExtensions.GetLinkedQuery(IQueryableObject obj, TwoWayDictionary`2 queryOriginalNameToRuntimeIdMap, ModelingMashupDocument mashupDocument)
at Microsoft.PowerBI.Client.Windows.ReportExtensions.GetLinkedQuery(Report report, IQueryableObject modelItem)
at System.Linq.Enumerable.WhereSelectListIterator`2.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at Microsoft.PowerBI.Client.Windows.Services.WarningDetectionService.<>c__DisplayClass51_0.<DetectTablesWithMissingData>b__2()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.139.2054.0","ModuleName":"Microsoft.PowerBI.Modeling.Engine.dll","Component":"Microsoft.PowerBI.Modeling.Engine.DataModel.Utilities.DataModelExtensions","Error":"System.NullReferenceException","MethodDef":"IsV3Model","ErrorOffset":"0","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22631.0 (x64 en-GB)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
71.6 GB

Private Memory:
1.09 GB

Peak Working Set:
1.4 GB

IE Version:
11.1.22621.0

User ID:
a62a1cc1-3f02-4354-970c-270a7be36159

Workbook Package Info:
1* - en-GB, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: False.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_sparklines
PBI_scorecardVisual
PBI_fieldParametersSuperSwitch
PBI_setLabelOnExportPdf
PBI_oneDriveSave
PBI_oneDriveShare
PBI_useModernPublishDialogs
PBI_gitIntegration
PBI_directLakeRemoteModeling
PBI_newCard
PBI_buttonSlicerAuthoring
PBI_EimLessElevatedUser
PBI_mobileAutoReportLayout
PBI_daxInlineCopilot
PBI_aiNarrativesVisual
PBI_generateMeasureDescriptionsButton
PBI_visualCalculationsAuthoring
PBI_desktopReportAuthoringCopilot

Disabled Preview Features:
PBI_snowflakeAdbcVersionEnabled
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_metricsArtifactsOnDesktop
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_onObject
PBI_odspSaveBackgroundUpload
PBI_modernOfficeFilePicker
PBI_publishDialogsSupportSubfolders
PBI_tmdlInDataset
PBI_enhancedReportFormat
PBI_advancedSlicerTypeList
PBI_textSlicer
PBI_qnaImproveLsdlCopilot
PBI_tmdlViewToggle

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
150%

Supported Services:
Power BI

Status: Investigating

Hi @dtaylor-stevens ,

 

Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @dtaylor-stevens ,

 

Based on the above information, this issue is complex which may need to collect log files for further troubleshooting. Since community support engineers don't have that access, I would suggest opening a Support Ticket. If you are a Power BI Pro or Fabric licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you. 
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn