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HALoud

Data Mart not opening, keep getting error "We couldn't load your datamart"

Submitted by on ‎08-03-2023 02:05 AM

So I created a datamart 4 weeks ago and yesterday it stopped opening for no apparent reason, and I keep getting this error message, 

 

Any help would be greatly appreciated.

 

Thanks.

HALoud_0-1691053411323.png

 

Status: Delivered
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15 Comments (15 New)
Comments
Rob-Sims-99
Frequent Visitor
‎08-08-2023 01:59 AM

Just checked my Datamart and it now seems to be working perfectly so far... Has everyone else's started working again? If so, I would say that this was something to do with the recent update to the service and a bug fix has been applied...

Anonymous
Not applicable
‎08-14-2023 08:24 PM

Hi @HALoud 

According to @Rob-Sims-99 's reply, datamart is already working properly, please check if your datamart is back to normal.

 

Best Regards,
Community Support Team _ Ailsa Tao

Ian_C
Regular Visitor
‎08-15-2023 12:43 AM

All working on my end again...for now

FranKit654
Regular Visitor
‎08-15-2023 05:45 AM

@HALoud Now I've got back from hols and have checked - Can confirm Data Marts are all up and running for me too now. 

 

Update bugs are so much fun! /s

Anonymous
Not applicable
‎08-15-2023 06:02 PM

Hi @HALoud 

Glad to hear your datamart is working. I will change the status to Delivered .

 

Best Regards,
Community Support Team _ Ailsa Tao

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