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Couldn't load the data for this visual error

On Power BI Desktop, we've been receiving the error "Couldn't load the data for this visual error" for a few months now, on the occasional visual (out of the box visuals). The error is either related to http issues connecting to the server (don't have the exact error to hand), or "Either a connection cannot be made to the pbipuks2-uksouth.pbidedicated.windows.net server or Analysis Services is not running on the comuper specified".

These only appear on desktop and usually when the report is linked to a Semantic Model residing on the service. It usually only affects one or two visuals and all data (also used on other visuals on the same pages) is fine. It seems to be something related to rendering the visual. Deleting the visual and recreating sometimes works, but other times, when recreating it to the same state, the error returns.

Once published to the service, it all looks fine, the errors go away. We have Premium Capacity. I was about to raise this as a support ticket, but thought I'd check here for any known issues first!

Any ideas?

Status: Investigating

Hi @DamoUK ,

 

Are you experiencing the issue in the image below, if so, it is a known issue and the engineers on the product team are working hard to fix it.
If not, can you provide detailed error message for our further investigation?

vxiaoyanmsft_0-1723011822104.png

 

Best regards.
Community Support Team_Caitlyn

 

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @DamoUK ,

 

Are you experiencing the issue in the image below, if so, it is a known issue and the engineers on the product team are working hard to fix it.
If not, can you provide detailed error message for our further investigation?

vxiaoyanmsft_0-1723011822104.png

 

Best regards.
Community Support Team_Caitlyn

 

MichelleHow2023
Regular Visitor

Hi @v-xiaoyan-msft  

This is a screen Shot of the error @DamoUK is refering to 

MichelleHow2023_0-1723014484092.png

 

DamoUK
Regular Visitor

@v-xiaoyan-msft 

And also this error too (both the error posted by @MichelleHow2023 and this one seem to be the same issue, they cause the same error in visuals on Desktop but work fine once published to the service):

DamoUK_0-1723016219619.png