Getting error "Something went wrong" while adding Date Picker TRUVIZ INC from Power BI Marketplace

[akashdeep_kumar]

I'm getting error "Something went wrong" while adding Date Picker by TRUVIZ INC from Power BI Marketplace. Could you please help me to fix this issue urgently?

Feedback Type: Frown (Error) Error Message: An error occurred while rendering the report. Stack Trace: JavaScript: TypeError at Function.QueryStringUtil.clearAllQueriesFromUrl (ms-pbi://pbi.microsoft.com/minerva/scripts/Utility.js:597:39) at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233906:41 at Ye.handleRequestInternalHttpPromise (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233908:22) at Ye.descriptor.value [as handleRequestInternalHttpPromise] (ms-pbi://pbi.microsoft.com/minerva/scripts/Utility.js:1541:78) at Ye.requestInternal (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233894:31) at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233995:28 at jo.<computed> (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:108922:51) at Vr.invokeTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:107844:167) at Vr.runTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:107737:67) at Vr.invokeTask (ms-pbi

Feedback Type:
Frown (Error)

Error Message:
An error occurred while rendering the report.

Stack Trace:
Javascript&colon; TypeError
at Function.QueryStringUtil.clearAllQueriesFromUrl (ms-pbi://pbi.microsoft.com/minerva/scripts/Utility.js:597:39)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233906:41
at Ye.handleRequestInternalHttpPromise (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233908:22)
at Ye.descriptor.value [as handleRequestInternalHttpPromise] (ms-pbi://pbi.microsoft.com/minerva/scripts/Utility.js:1541:78)
at Ye.requestInternal (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233894:31)
at ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:233995:28
at jo.<computed> (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:108922:51)
at Vr.invokeTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:107844:167)
at Vr.runTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:107737:67)
at Vr.invokeTask (ms-pbi://pbi.microsoft.com/minerva/scripts/desktop.js:107882:63)

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass2_1.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

JS Error Message:
Cannot read property 'indexOf' of undefined

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.99.862.0","ModuleName":"ms-pbi://pbi.microsoft.com/minerva/scripts/Utility.js","Component":"Function","Error":"TypeError","MethodDef":"QueryStringUtil.clearAllQueriesFromUrl","ErrorOffset":"597:39"}

Snapshot Trace Logs:
C:\Users\2079975\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot5c28c887-4417-469b-9822-c603fb92f45f.zip

Model Default Mode:
Import

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\2079975\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_rdlNativeVisual

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_dynamicParameters
PBI_enhancedTooltips
PBI_enableWebView2
PQ_WebView2Connector
PBI_useModernFormatPane
PBI_scorecardVisual

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Recent Actions:
UpdateFilter, UpdateFilter, UpdateFilter, SavePropertyPane, SavePropertyPane, SavePropertyPane, SavePropertyPane, SavePropertyPane, SavePropertyPane, SavePropertyPane, SavePropertyPane, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, SavePropertyPane, SavePropertyPane

PowerBIUserFeedbackServices_IsReported:
True

Formulas:

[Anonymous]

Hi @akashdeep_kumar ,

Please ensure that your Power BI version is compatible with the Date Picker by TRUVIZ INC

You may also try remove the Date Picker visual from your Power BI report and then reinstall it from the Power BI Marketplace.

If the above steps don’t work, you can reach out to TRUVIZ INC’s support for more specific assistance. They might have encountered similar issues and can provide a solution.

You can also refer to the Powerviz documentation for more detailed setup and troubleshooting steps

Best regards.
Community Support Team_Caitlyn