Chrome visualization error - Blog

[MFelix]

Hi,

When opening the PBI community on Chrome I'm getting the image below:

The version of Chrome is 71.0.3578.98 (Official Build) (64-bit).

I tried clearing cache and it worked for the visualization and it get's with the normal view, however all the buttons nd options are not available or when clicked don't work. On internet explorer everything is working ok..

Best Regards,

MFelix

[v-qiuyu-msft]

Hi @MFelix,

Thank you for your feedback. I have reported this issue internally, will update here once I get any information. 

By the way, all other buttons works on my side with the same Chrome browser version except Photos button. You can use Ctrl+F5 to refresh browser page to see if other buttons except Photos work again. 

Best Regards,
Qiuyun Yu 

[await]

Hello @MFelix, are you still seeing this issue? Our platform provider implemented a fix overnight that should have resolved this. Please let us know if you are still seeing the problem.

Thanks,

Allison

[MFelix]

Hi @await,

Everything is working now, already see all the buttons on the answers menu, and everything is working.

Thank you for the quick update.

Regards,

MFelix

[await]

Thanks for the update @MFelix and glad it's working for you.

Best,

Allison

[MFelix]

Hi @await

Just got the same error again, this time is even worse since I cannot get back to normal with clearing cache.

Also getting a lot of errors but not really sure what since I only see the close button and no details.

Regards,

MFelix

[await]

Hello @MFelix, that's unfortunate.

Are you still seeing this problem in Chrome?

Thanks,

Allison

[MFelix]

Hi @await,

Still having the issue mainly in visualization. it's totally  off.

And the buttos are not working.

Regards,

MFelix

[v-qiuyu-msft]

@await Would you please help follow up this thread? Thanks. 

Best Regards,
Qiuyun Yu 

[MFelix]

Hi @await,

I continue with the issues and they come and go but currently I just move on and continue to try the buttons and option of the forum, and different web browsers.

There are several users complaing about the same in the forum.

Hopefully you can solved it soon.

Regards,

MFelix

[await]

Hi @MFelix, you continue to experience the issues? Our platform provider made a change yesterday that should have resolved this.

Are you still working in Chrome? And have you cleared your cache?

Please let me know when you have a chance.

Thanks!