"We couldn't authenticate with the credentials provided." when using Azure DevOps connector.

[Anonymous]

Using latest version of PowerBI Desktop (x64), 2.73.5586.661, we're not able to connect to Azure DevOps Analytics service. It doesn't matter who or on which PC we're testing on. There's no problem with the Analytics Service itself, old reports on app.powerbi.com works.

[v-qiuyu-msft]

Hi @Anonymous, 

Please follow this document to troubleshoot the issue: https://docs.microsoft.com/en-us/azure/devops/report/powerbi/data-connector-connect?view=azure-devops#q-how-do-i-resolve-error-the-user-was-not-authorized

Best Regards,
Qiuyun Yu 

[Royalwulf]

Hi,

I have this issue and the link did not help, i was actually following the link whe i got the issue.

So i have an older report that works when i refresh the data, when I try a new report I get authentication issues

Can someone help?

Cheers

[Constantin723]

I came here because of same problem. Link did not help