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ThuJa23

data gateway user mapping cannot be added after update

Submitted by Advocate II on ‎05-12-2022 01:29 AM

Hi all, 

 

After the data gateway management UI changes, I cannot add new users anymore in Mapping User field list, as the button SAVE is disable, stays always greyed out. And when I click cancel, then new user is not saved. Do you have any idea about this or how can I fix this? do we have any new limits for user list?

 

ThuJa23_1-1652344129908.png

 

Thanks for your all advises!

Thu

Status: Accepted
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8 Comments (8 New)
Comments
ocasares
Frequent Visitor
‎05-12-2022 07:27 AM

We also started to experience same behaviour since yesterday.

It looks like this problem occurs when a number of users are already mapped. We have identified in the same gateway, for a different connection to another existing Analysis Services datasource we can add or modify users mapped. In this case the existing users mapped are low.

 

But when it is high the Save button is not enabled whenever a mapped user is changed or a new one is created.

 

So this is preventing from new users to access the dataset.

 

Please fix this.

Anonymous
Not applicable
‎05-12-2022 11:35 PM

Hi @ThuJa23 ,

 

Did you try clicking on this test rule button? Is it still not saveable after that?

 

vcaitlynmstf_0-1652423606629.png

 

Have you tried using this method and it doesn't work either?

Active Directory lookup mapping 

 

Best Regards,
Community Support Team _ Caitlyn

 

ocasares
Frequent Visitor
‎05-13-2022 12:26 AM

No, Same result:

  1. I've added a new mapping rule:
    ocasares_0-1652426563543.png

     

  2. After having added, test rule works fine:
    ocasares_1-1652426636435.png

    But as you can see, Save button reamins disabled

  3. Only option I have is cancel or close, when asks to discard changes:
    ocasares_2-1652426747634.png

     

ocasares
Frequent Visitor
‎05-13-2022 12:34 AM

And yes... we have pending to test if we can solve this by using this property in the on-premises gateway config file:

ocasares_0-1652427110294.png

 

but since we have more than 900 mapped users, we'd like to avoid having to do that way.... Specially having in mind that we have the Gateway in a cluster: therefore we would have to maintain the file in all the nodes and, finally, these servers are productive ones. Only IT admins can have access to them, so it is adding more task to the teams whenever a new user is joining the organization or it is required to access the dataset.

thomasbibin
Regular Visitor
‎05-13-2022 12:37 AM

MS has given the below url to navigate to the previous gateway portal and it works.

 

https://app.powerbi.com/groups/me/gateways?newManageGatewaysUI=false

ocasares
Frequent Visitor
‎05-13-2022 07:11 AM

Thanx @thomasbibin 

This helps!

Anonymous
Not applicable
‎05-17-2022 02:41 AM

Hi @ThuJa23 ,

 

We have submitted to internal ICM 308260410 , engineers are doing their best to fix this issue, please be patient and I will give you feedback here once there is any progress.

 

As a workaround，you can try add ?newManageGatewaysUI=false In the address bar at the top of the manage gateway page.

 

Best Regards,
Community Support Team _ Caitlyn

ThuJa23
Advocate II
Advocate II
‎05-17-2022 10:43 PM

hi @Anonymous ,

 

yes I tried the newManageGatewaysUI=false and it works actually. I wait for the solution of this problem soon.

 

Thanks

Thu

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