Unable to load usage metrics

[shailendrakr]

I can see the report in my workspace, cannot load usage metrics for it. Below is the error when I try to view usage metrics.

Activity ID: 52b207f1-4d2d-4451-9279-79aa5de0732a
Request ID: cd0f81f1-e89a-6bce-5747-eb470b57061f
Correlation ID: c25beacd-f32e-445a-8954-1211e9872180
Status code: GroupNotAccessible
Time: Wed Jul 06 2022 12:52:22 GMT+0530 (India Standard Time)
Service version: 13.0.18666.19
Client version: 2207.2.12067-train
Cluster URI: https://df-msit-scus-redirect.analysis.windows.net/

[v-cazheng-msft]

Hi @shailendrakr ,

There are some prerequisites to access the usage metrics report.

• You need a Power BI Pro or Premium Per User (PPU) license to run and access the usage metrics data.
• To access usage metrics for a particular dashboard or report, you must have edit access to that dashboard or report.
• Your Power BI admin has to have enabled usage metrics for content creators. You Power BI admin may have also enabled collecting per-user data in usage metrics.

For more details, you could refer to Monitor usage metrics in classic workspaces - Power BI | Microsoft Docs.

Best Regards,

Community Support Team _ Caiyun

[Anonymous]

Hi, new person here.
I am able to access that metric report in other users workspace as long as they grant me admin priviledges.  But for me, I can't access that report in my own workspace. 

Any ideas why it works in THEIRS but not in mine? I publish up to my workspace regularly.

[vpertsovsky]

• The usage metrics report is not supported in My Workspace.

See the limitation section of the usage metricsw report.

Monitor usage metrics in workspaces (preview) - Power BI | Microsoft Learn

[Anonymous]

Thanks for the response.