Unable to copy Visual as an image

[Anonymous]

Hi I've seen this floating around with some saying that is has now been resolved, but I am still having an error when I try to copy a visual through PowerBI online. 

Something went wrong

We're not sure exactly what happened, but we couldn't copy that visual.

Is this still an issue?

Thanks

[DannyT_OL]

@GLWY 

That works for me. Thanks for the info!

[Varkash]

@GLWY 

Thanks a lot! This also fixed my Issue with being unable to add charts to dashboards. 

[LREAMES2001]

@GLWY - I am having this issue with published dashboards, will need to open them in the desktop app, then turn off the title, save & test, then turn back on if worked & republish?

[orbe]

@GLWY 

Thanks. The tip is very useful. Fixed the problem for me

[C4YNelis]

Hi @Anonymous ,

We too encounter this problem since today, with many different existing reports, where there never was a problem before.  Nothing I tried today could be copied anymore. It's not an option to open every report and edit every table and graph to get this working again. That will take a lot of time, especially because of the other bug that is still around, where we cannot refresh reports until the query editor has been refreshed first.

Please fix this issue.

Cheers

[dcrow5378]

@GLWY   That workaround is effective but inefficient.  Thanks for the info! 

Hopefully we will see a real fix from Microsoft.

[Anonymous]

Hi @Anonymous ,

This issue has been sumbitted to ICM, the id is 347983003 ,and according the message, it has been fixed.

Best regards,

Community Support Team Selina zhu

[orbe]

Hi Selina zhu

When was it fixed? in which version?

[Anonymous]

Hi @orbe ,

This has been resolved for 11.2, and should be up in prod within 1-2 weeks.

As a workaround, the customer can attempt these steps:

- Disable the title of the visual and save.

- Enable the title, save and try to copy.

Best regards,

Community Support Team Selina zhu