Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Join us for an expert-led overview of the tools and concepts you'll need to become a Certified Power BI Data Analyst and pass exam PL-300. Register now.

Unable to click on "Save" buttons to update Gateway Connection Credentials on PowerBI Server Website

Hello!

 

I am trying to set the credentials of a gateway MySQL connection using the website, at my workspace section. When I click "Save", nothing happens. I tried to update it on multiple devices, networks, browsers (chrome and edge). I cleared the cache, cookies, etc. I tried changing the user, password to simple characters, etc...

 

But whenever i click on save, if I check the browser's log I get the following error:

Uncaught (in promise) DOMException: Failed to execute 'atob' on 'Window': The string to be decoded is not correctly encoded.

 

This is the screenshot:

Error.PNG

 

Can somebody help me. It seems to be a server side issue.

 

Thanks.

Status: Investigating
Comments
AlyssaL036
Frequent Visitor

We are having the same issue. Anyone have a solution?

sherrmann
New Member

I had to create a Workspace Identity to solve this problem with the weird JavaScript errors when adding a sql database to the gateway

Go to Workspace Settings > Workspace Identity. Create the identity stuff.