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Harsh12

Schedule refresh not working

Submitted by on ‎07-18-2022 08:38 AM

Hi, 

Inspite of my gateway connected properly, my schedule refresh is not working properly.

It always throws an error that schedule refresh not possible.

Can you pls check it.

 

Regards 

 

Status: Needs Info
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1 Comment (1 New)
Comments
Anonymous
Not applicable
‎07-18-2022 07:23 PM

Hi @Harsh12 

Can you provide specific error message ? Did you update your gateway to the latest one ? Can your gateway work normally ? Can your data source connect successfully in Service ? Can you manually refresh it successfully ? 

 

Best Regards,
Community Support Team _ Ailsa Tao

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