SECURITY ROLES NOT LOADING HELP!

[MWinter225]

I get this error:

Things have been fine for months/years and then we got a ticket today saying a user couldn't load a report. Please advise! 

[v-yuta-msft]

@MWinter225 ,

Check if you have enabled MFA. Please also refer to the similar case below:

https://community.powerbi.com/t5/Issues/Error-The-roles-could-not-be-loaded/idi-p/604105

Regards,

Jimmy Tao

[MWinter225]

@v-yuta-msft 

Thank you for your message. The issue has unexplicably resolved itself.